Ilbania Pena
New Milford,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Technician position. Ready to help team achieve company goals. Consider myself a great asset for any company.
Overview
10
10
years of professional experience
Work History
Cashier Team Lead
Family Dollar
06.2014 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed cash.
Barista/Customer Service Cashier
Sodexo
05.2019 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Helped costumers with purchases
- Prepared drinks for costumers such as specialty coffees, smoothies, juices, and regular coffees.
Certified Nurse Assistant
At Home Care
10.2016 - 01.2018
- Assisted patients during meal times, ensuring they received proper nutrition according to specific dietary requirements.
- Maintained accurate records of vital signs, fluid intake, and output for effective patient monitoring.
- Enhanced patient care by providing daily assistance with bathing, dressing, and grooming.
- Improved patient comfort by repositioning and transferring them on a regular basis.
Education
CNA - CNA
Training Direct
Danbury, CT10.2016
High School Diploma -
Padre Jose Antonio Tineo Nunez-Los Montones Arriba
Dominican Republic06.2013
Skills
- Customer Service
- Cash Handling
- Team Leadership
- Punctual and Reliable
- Positive Attitude
- Flexible Schedule
- Heavy Lifting
- Patient Care
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Basic Life Support
- Dressing assistance
Languages
Spanish
Full Professional
Timeline
Barista/Customer Service Cashier
Sodexo
05.2019 - 08.2021
Certified Nurse Assistant
At Home Care
10.2016 - 01.2018
Cashier Team Lead
Family Dollar
06.2014 - Current
CNA - CNA
Training Direct
High School Diploma -
Padre Jose Antonio Tineo Nunez-Los Montones Arriba
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