ILDIKO NAGY
Encinitas,CA
Summary
Highly driven professional with integrity and strong work ethic. Mastered essential customer service and selling skills through sales experience, formal training and mirroring successful mentors. Recognized by employers as a highly motivated individual who consistently exceeds goals.
Overview
11
11
years of professional experience
Work History
Property Manager
Capital Asset Management
03.2023 - Current
- Create happy and healthy environment for all visitors while vacationing
- Delivering overall administration and supervision of properties
- Greeted customers, completed necessary rental or parking information, disclosed rates, terms and conditions of rental and obtained customer signatures
- Built and maintained professional relationships with local business organizations and governmental agencies to enhance organizational goals
- Oversaw activities by directing and controlling maintenance, repair and/or recondition fleet vehicles and ensure all quality assurance standards are maintained at location
- Handling security deposit administration including inspecting units to determine resident's balance or refund and preparing disposition letters
- Schedule and organize cleaning staff around property
- Received telephone calls and handled customer-related issues; directed other phone calls to appropriate personnel and took messages.
Brand Ambassador
Neiman Marcus
03.2018 - 03.2022
- Responsible for representing Neiman Marcus while reaching and exceeding established sales goals
- Develop social media strategies based on monthly events to complete sales goal
- Create and implement brand product marketing events and campaigns
- Exceeds customer expectations by providing assistance with positive attitude
- Recommend merchandise based on product knowledge and customer preferences
- Demonstrates timely follow-up and follow-through on customer requests and commitments
- Works to develop long term customer relationships.
Sales Support Specialist
Skin Authority
07.2016 - 01.2017
- Telemarketing efforts, trade shows, prospecting, outside field sales calls and email campaigns to develop and close sales
- Manage sales tracking tools, CRM and report on sales results to executives
- Track sales trends to implement sales strategies to increase productivity
- Stay up to date with new product and feature launches and ensure sales team is on board
- Coordinate events and trade shows to promote product line.
- Prepared and presented sales reports and customer profiles to upper management
- Developed working knowledge of CRM to effectively track sales leads and activities.
Sales Associate
Aramark
01.2015 - 01.2016
- Established, developed business with prospective customers in assigned territory/market segment to generate new business for organization’s products/services
- Made significant telephone calls and in-person visits and presentations to earn business with prospect customers
- Responsible for all territory marketing efforts including trade shows, conventions and in office events
- Developed clear and effective written proposals/quotations for current and prospective customers
- Expedited resolution of customer problems and complaints
- Coordinated sales effort with marketing, sales management, and service groups.
Client Care Representative
Peak Potentials
05.2012 - 10.2014
- Responsible for approximately 50 to 100 outbound and inbound calls on daily basis
- Resolve customer service issues and up-sell customers on new products and promotions
- Consistently exceed company expectations and recognized as team leader
- Awarded top representative award 3 out of first 4 months
- Passed on-boarding certification for overcoming irate customer calls and up-sell opportunities.
Education
High School Diploma -
Mihai Eminescu
Oradea, RomaniaInternational Beauty Academy
Colorado Springs, COSkills
- Safe Work Practices
- Administrative Support
- Creative and Adaptable
- Sales Expertise
- Effective Customer Communication
- Brand Promotion
- Multitasking and Organization
- Social Media Platforms
Languages
Hungarian
Native or Bilingual
Romanian
Professional Working
French
Limited Working
Interests
Physical conditioning and health
Environmental Issues
Sustainability
Outdoor Activities
Timeline
Property Manager
Capital Asset Management
03.2023 - Current
Brand Ambassador
Neiman Marcus
03.2018 - 03.2022
Sales Support Specialist
Skin Authority
07.2016 - 01.2017
Sales Associate
Aramark
01.2015 - 01.2016
Client Care Representative
Peak Potentials
05.2012 - 10.2014
High School Diploma -
Mihai Eminescu
International Beauty Academy