ILEANA PEREZ
Hialeah,FL
Summary
Proven Pharmacy Technician with a track record at Belen Pharmacy Group/Cano Health, enhancing workflow efficiency and reducing prescription wait times. Expert in insurance verification and medication order processing, coupled with exceptional problem-solving abilities and team collaboration. Achieved significant improvements in customer service and operational speed by resolving billing and prescription discrepancies.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Cano - Belen Pharmacy (Fusion)
09.2019 - 07.2024
Register Pharmacy Technician
Belen Pharmacy Group/ Cano Health
12.2015 - 07.2024
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Data Entry (Interpret and enter prescriptions orders)
- Filling and dispensing prescriptions
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Pharmacy Technician -
Everest Institute
Miami, FL06.2014
High School Diploma -
I.P.U. Jose Marti
La Havana, Cuba06.1988
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Strong knowledge medications
- Insurance Verification
- Interpreting and Processing Medication Orders
- Prescription Interpretation
Timeline
Pharmacy Technician
Cano - Belen Pharmacy (Fusion)
09.2019 - 07.2024
Register Pharmacy Technician
Belen Pharmacy Group/ Cano Health
12.2015 - 07.2024
Pharmacy Technician -
Everest Institute
High School Diploma -
I.P.U. Jose Marti
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