Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
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Open To Work

Ileen Goldberg

Land O' Lakes,FL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Front Desk Receptionist/Records ClerkReceptionist

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Land O' Lakes, FL, USTampa, FL
Open to relocation: Yes

Salary Range

$17/hr - $20/hr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Front desk receptionist specializing in customer service and appointment scheduling. Demonstrated success in improving visitor satisfaction through effective communication and meticulous attention to detail.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist/Records Clerk

North Pinellas Children's Medical Center
Tampa, Florida
04.2022 - Current
  • Greeted customers warmly, facilitating prompt resolution of inquiries to enhance visitor satisfaction.
  • Explained policies and procedures clearly to visitors with professionalism.
  • Coordinated appointment schedules, optimizing availability to minimize wait times for clients.
  • Managed incoming calls, redirecting to appropriate personnel and capturing essential messages for timely follow-up.

Receptionist

Visiting Nurses Association
New Port Richey, Florida
02.2021 - 02.2022
  • Delivered exceptional customer service to internal and external clients at all times.
  • Answered incoming calls, took messages, and transferred calls to relevant departments.
  • Ensured reception area remained organized and welcoming for all visitors.
  • Maintained organized filing system for confidential client information, ensuring compliance with company policy.
  • Executed accurate data entry into multiple computer systems, supporting timely access to information.
  • Maintained patient records while ensuring data accuracy in electronic systems.
  • Organized and prioritized tasks to improve workflow efficiency and consistently meet deadlines.
  • Sorted and delivered incoming mail to respective departments promptly.

Education

Associate of Arts - Psychology

Miami Dade College
Miami, FL
06-1981

Skills

  • Appointment scheduling
  • Call management
  • Scheduling coordination
  • Clerical support
  • Data management
  • Data confidentiality
  • Customer service
  • Relationship management
  • Attention to detail
  • Time management
  • Team collaboration
  • Communication skills
  • Problem solving
  • Phone etiquette
  • Active listening

References

References available upon request.

Timeline

Front Desk Receptionist/Records Clerk

North Pinellas Children's Medical Center
04.2022 - Current

Receptionist

Visiting Nurses Association
02.2021 - 02.2022

Associate of Arts - Psychology

Miami Dade College

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Ileen Goldberg