Summary
Overview
Work History
Education
Skills
Software Proficiencies
Board And Advisory Leadership
LinkedIn Profile
Timeline
Hi, I’m

Iliana Gilman

Strategist
Kyle,TX
Iliana Gilman

Summary

Experienced executive leader with over 30 years of expertise in driving strategy, communications, and transformation within the health and human services industry. Proven success in guiding organizations through growth and change while effectively aligning cross-sector coalitions. Trusted advisor to CEOs and boards, skilled in shaping strategic direction, building high-performing teams, and fostering partnerships that yield measurable quality and innovation. Committed to maintaining organizational integrity, promoting health system excellence, and fostering inclusive leadership.

Overview

31

Years of Professional Experience

20

Years of Executive Leadership

6

Years of Consulting

Work History

Health Management Associates (HMA)

Principal Consultant
09.2019 - Current

Job overview

  • Guide national strategy, transformation, and quality improvement initiatives for health systems, nonprofits, and public sector agencies
  • Advise executive teams through complex change processes, applying operations, communications, and governance expertise to drive results
  • Spearheaded multi-year strategic plans for state health departments and nonprofits, improving alignment, service integration, and community engagement
  • Directed executive-level communications for multi-agency policy initiatives, facilitating alignment across partners and stakeholders
  • Led stakeholder engagement strategies, including statewide convenings, structured interviews, and strategic workgroups
  • Designed and delivered high-impact deliverables such as funding proposals, quality dashboards, and policy frameworks
  • Mentored cross-functional teams, supporting internal capacity development for strategic execution and leadership

El Buen Samaritano
Austin, Texas

Chief Executive Officer
01.2014 - 07.2019

Job overview

  • Led strategic transformation of a faith-based nonprofit serving 13,000+ Latinos annually through medical, education, and emergency food programs
  • Integrated culturally responsive care and social equity initiatives while securing organizational sustainability and growth
  • Grew annual revenue by 40% to $7.6M, diversifying the funding portfolio and achieving Medicaid provider status
  • Expanded patient access by 30% through innovative programming, including telepsychiatry, navigation services, and mobile food access
  • Strengthened organizational infrastructure, workforce capacity, and impact measurement to support strategic growth
  • Launched award-winning pilot programs addressing policy-driven service barriers and promoting trauma-informed, preventative care
  • Achieved PCMH Level 3 recognition for clinic operations and led a successful clinic acquisition to ensure long-term service delivery

Integral Care

Chief Strategy Officer
01.2012 - 01.2014

Job overview

  • Directed enterprise-wide strategy and communications for a public behavioral health authority serving 25,000+ individuals annually
  • Advanced market positioning, health equity, and policy alignment to drive high-quality, accessible care
  • Led strategic planning processes, CEO initiatives, and health equity advancement
  • Oversaw the implementation of Joint Commission accreditation, quality program development, and organizational risk mitigation strategies
  • Cultivated community partnerships to enhance visibility and expand influence

Integral Care

Director of Communications
01.2007 - 01.2012

Job overview

  • Transformed brand identity and community engagement strategy
  • Drove internal and external communications to increase stakeholder awareness, partnership, and trust
  • Spearheaded successful rebranding effort and increased public engagement by 25%
  • Built government relations strategies at local, state, and national levels
  • Launched award-winning inclusion and advocacy campaigns, elevating national visibility

Education

The New School

Master of Arts from Media Studies

University of Texas at Austin

Bachelor of Journalism from Public Relations and Organizational Communication

Skills

Strategic Leadership and Transformation

undefined

Software Proficiencies

  • Proficient in Microsoft Office Suite
  • Zoom
  • Adobe Creative Suite
  • Emerging AI tools and applications, including ChatGPT
  • Experienced with survey tools (Qualtrics, SurveyMonkey)
  • Cloud collaboration platforms
  • Virtual facilitation tools

Board And Advisory Leadership

  • Harbor Health, Patient Advocate Board Representative, Present
  • Central Health Policy Council, Member, Present
  • Cardea, Board Chair, Former
  • Hospice Austin, Board Member, Former
  • The SAFE Alliance, Board Member, Former

LinkedIn Profile

https://www.linkedin.com/in/ilianagilman/


Timeline

Principal Consultant

Health Management Associates (HMA)
09.2019 - Current

Chief Executive Officer

El Buen Samaritano
01.2014 - 07.2019

Chief Strategy Officer

Integral Care
01.2012 - 01.2014

Director of Communications

Integral Care
01.2007 - 01.2012

University of Texas at Austin

Bachelor of Journalism from Public Relations and Organizational Communication

The New School

Master of Arts from Media Studies
Iliana GilmanStrategist