Iliana Gilman

Lead strategic planning, executive communications, and organizational transformation projects for national healthcare and human service clients. Behind-the-scenes partner to agency and system leaders, delivering high-level advisory and content support.

• Advise executive teams through complex organizational initiatives, applying operations, communications, and change management expertise to drive results
• Support clients with cross-sector and like stakeholder engagement strategies, including large and small convening such as listening sessions, structured interviews, and strategic workgroups
• Guide executive messaging, staff engagement, and internal learning for wide-ranging client initiatives and strategic planning efforts
• Facilitate client enterprise-wide change management and communications plans for leadership and cross-functional teams
• Translate vision into actionable workstreams across cross-functional teams
• Support internal proposal development, thought leadership, and business development activities

Led transformation of a 100+ staff organization delivering integrated health and education services to 13+k individuals. Oversaw strategic planning, executive communications, crisis response, and culture-building.

• Achieved 40% revenue growth and 30% increase in service access
  Increased engagement, expanded services, and stabilized workforce culture through sustained leadership and clarity
• Strengthened organizational infrastructure, workforce capacity, and impact measurement to support strategic growth
• Spearheaded internal comms strategy, led CEO briefings and board presentations
• Aligned leadership and staff around vision during rapid organizational growth
• Implemented internal systems for staff development, inclusion, and mission alignment

Managed enterprise strategy, public affairs, and communications for a behavioral health system serving 25k+ individuals annually. Worked closely with CEO on initiatives, stakeholder alignment, and internal/external positioning.

• Built internal engagement pathways and communications to drive unified strategy
• Advanced market positioning, health equity, and policy alignment to drive high-quality, accessible care
• Led strategic planning processes, CEO initiatives, and health equity advancement
• Cultivated community partnerships to enhance visibility and expand influence

Transformed brand identity and community engagement strategy.

• Drove internal and external communications to increase stakeholder awareness, partnership, and trust
• Directed communications strategy and messaging during major system rebranding, increasing public engagement by 25%
• Established multi-level internal communication structure and leadership messaging strategy
• Coordinated executive comms, speaking engagements, and crisis response
• Led local, state, and national government relations strategies
• Launched award-winning advocacy campaigns, elevating national visibility