Hi, I’m
Iliana Ortiz
Orlando,FL
Summary
Motivated cashier with 30 years of experience boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
21
years of professional experience
Work History
Dollartree Orlando Florida
Assistant Store Manager
09 2020 - Current
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
DD's DiscountsOrlando, FL
Retail Salesperson
06 2013 - 08 2020
Job overview
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Children's PlaceOrlando, FL
Retail Salesperson
02.2004 - 02.2010
Job overview
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Folded and arranged merchandise in attractive displays to drive sales.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Education
Everest UniversityOrlando, FL
No Degree from Certification
Bloomfield High SchoolBloomfield, NJ
High School Diploma
06.1975
Skills
- Product and service sales
- Organization
- Cash register operation
- Staff Management
Timeline
Retail Salesperson
Children's Place
02.2004 - 02.2010
Assistant Store Manager
Dollartree
09 2020 - Current
Retail Salesperson
DD's Discounts
06 2013 - 08 2020
Everest University
No Degree from Certification
Bloomfield High School
High School Diploma