Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Ilona Buhler

Salt Lake City,UT

Summary

Dynamic individual with extensive experience in customer service roles. Known for strong communication and conflict resolution skills, providing exceptional support to teams and enhancing guest experiences. Ready to leverage expertise to drive customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Server

The Grand America Hotel
Salt Lake City , UT
06.2025 - Current
  • Provided outstanding customer service within dynamic dining setting.
  • Accurately served food and beverages to guests in a timely manner.
  • Handled cash transactions and payments with precision at register.
  • Managed opening and closing tasks, including dining area setup and supply restocking.

Server/Bartender

Bodega and The Rest
Salt Lake City , UT
05.2025 - Current
  • Excelled in delivering superior service within bustling dining venues.
  • Responded swiftly to customer inquiries and suggested menu options effectively.
  • Managed interactions with numerous daily customers, maintaining quality service.

Back Server /Restaurant Hostess

Emigration Brewing
Salt Lake City, Utah
04.2024 - 06.2025
  • Assisted servers in delivering food and beverages to guests efficiently.
  • Maintained cleanliness and organization of dining areas throughout service shifts.
  • Monitored guest needs and communicated requests promptly to serving staff.
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed reservation system to ensure efficient seating arrangements.

Crew Member

Trader Joes
Salt Lake City , UT
09.2022 - 04.2024
  • Assisted customers in selecting products and answered questions about offerings.
  • Stocked shelves and maintained product displays to ensure availability.
  • Operated cash register and processed transactions efficiently for customers.

Restaurant Hostess

Stoneground Italian
Salt Lake City , UT
09.2021 - 04.2023
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed reservation system to ensure efficient seating arrangements.
  • Assisted servers by communicating guest needs and preferences effectively.
  • Managed the floor and table counts per server.

Education

Bachelor of Science - Communication

University of Utah
Salt Lake City, UT
04-2025

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Research proficiency
  • Table setting knowledge
  • Responsible beverage service
  • Liquor, wine, and food service

Timeline

Server

The Grand America Hotel
06.2025 - Current

Server/Bartender

Bodega and The Rest
05.2025 - Current

Back Server /Restaurant Hostess

Emigration Brewing
04.2024 - 06.2025

Crew Member

Trader Joes
09.2022 - 04.2024

Restaurant Hostess

Stoneground Italian
09.2021 - 04.2023

Bachelor of Science - Communication

University of Utah

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