Ilona Sydorenko
Vancouver,WA
Summary
Dynamic Sales Consultant with a proven track record at Internet Brands, adept in customer relationship management and consultative sales techniques. Excelled in expanding the customer base through strategic planning and persuasive communication, achieving notable sales growth. Skilled in fostering long-lasting client relationships and proficient in multilingual communication, consistently exceeding sales targets through effective strategy development and business acumen.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Internet Brands
01.2014 - 07.2024
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Maximized customer retention by resolving issues quickly.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Commodity Expert - Commodity Expert
School 1
Vinnytsia, Ukraine06.2012
Skills
- Time management
- Customer relationship management
- Product and service sales
- Persuasive communication
- Strategic planning
- Consultative sales
- Sales strategies
- Customer liaison
- Sales analysis
- Multilingual capacity
- Customer relationship building
- Customer service
- Customer retention
- Customer relations
- Strategy development
- Business development
- Revenue generation
Languages
Украинский
Native or Bilingual
Русский
Full Professional
Timeline
Sales Consultant
Internet Brands
01.2014 - 07.2024
Commodity Expert - Commodity Expert
School 1
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