Open To Work
Ilse Labuschagne
Whalecoast South Africa
Oklahoma City,OK
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Sales Associate ManagerEstate ManagerEstate AgentMarketing Director
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Important To Me
Career advancementPersonal development programsHealthcare benefitsPaid time off
Summary
Dynamic sales associate with proven customer service and relationship-building skills. Committed to enhancing customer satisfaction and driving sales through effective problem-solving and teamwork.
Work History
Sales Associate
- Assisted customers in product selection to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Provided product knowledge training to new team members, fostering a collaborative environment.
- Executed daily sales transactions efficiently using POS systems, ensuring customer satisfaction.
- Collaborated with team to achieve monthly sales targets and maintain store presentation standards.
- Resolved customer inquiries and complaints promptly, enhancing overall service quality.
- Monitored competitive pricing and promotions to inform strategic sales approaches.
- Implemented merchandising strategies that improved product visibility and drove sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate Manager
- Developed and implemented sales strategies to increase revenue and market share.
- Led team training sessions to enhance product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities for business growth and competitive advantage.
- Collaborated with marketing to create promotional campaigns that boosted customer acquisition efforts.
Estate Manager
- Managed property maintenance schedules to ensure timely service delivery.
- Coordinated vendor relationships, ensuring compliance with service agreements.
- Oversaw financial planning for property budgets and expenditures.
- Implemented operational procedures to enhance property efficiency.
- Conducted regular inspections to maintain property standards and safety compliance.
- Developed and executed long-term improvement plans for estate facilities.
- Trained and mentored junior staff on best practices in estate management.
- Analyzed market trends to inform strategic property investment decisions.
- Oversaw daily operations of the estate, maintaining a well-organized environment conducive to comfort and productivity.
- Maintained utmost discretion when dealing with sensitive information related to clients'' personal lives or business matters.
- Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
- Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
- Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
- Oversaw building and maintenance of outdoor facilities such as picnic areas, playgrounds, exercise facilities and pools.
- Coordinated exceptional events and gatherings on the estate, providing memorable experiences for attendees.
- Created detailed inventories of valuable assets within the estate, ensuring accurate recordkeeping for insurance purposes.
- Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.
- Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
- Developed customized security protocols, safeguarding the privacy and safety of residents and guests.
- Negotiated favorable contracts with suppliers and service providers, securing high-quality goods at competitive prices.
- Implemented sustainable landscaping practices, promoting environmental responsibility while reducing upkeep costs.
- Coordinated seamless transition during seasonal relocations between multiple properties under my management.
- Enhanced estate efficiency by implementing streamlined systems for financial management and maintenance planning.
- Facilitated effective communication between family members residing on the property through weekly meetings that addressed concerns or updates about ongoing projects.
- Presented clients with investment and commercial properties suited to needs and wants.
- Managed household budgets effectively, optimizing resources to meet short-term goals and long-term financial objectives.
- Handled complex logistical arrangements for both domestic and international travel plans of residents or guests affiliated with the estate.
- Developed budgets for commercial development and maintenance of facilities.
- Advised clients on possible properties for investment, trade opportunities and market values.
- Collaborated with legal advisors to manage property-related matters such as zoning regulations, estate planning, or contractual agreements.
- Sustained relationships with local brokers to provide broad network of professional services for clients.
- Developed building project budgets and collaborated with building design teams and contractors.
- Collaborated with architects and designers during construction projects to ensure alignment with aesthetic vision and functionality requirements of the residence.
- Managed leases and housing contracts for tenants renting, buying or sharing properties.
- Verified facilities fell within applicable codes and safety regulations through thorough inspections and regular maintenance.
- Ensured the optimal health and well-being of household pets by overseeing veterinary care, nutrition, and exercise routines.
- Developed tailored training programs for new staff hires, expediting their integration into team operations while enhancing overall performance levels.
- Participated with local construction companies and housing communities such as homeowners associations to promote new development.
- Organized public open house events to entice buyers and new clientele.
- Assisted in land acquisition for development of apartments and condos as both new developments and additions to existing communities.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Generated professional networks by engaging in professional, industry and government organizations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Maximized rental income while minimizing expenses through effective planning and control.
- Completed annual rent calculations using housing database software.
- Generated leads for sales and rental properties through cold calls and referrals.
- Planned special events such as lotteries, dedications and project tours.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
- Coordinated appointments to show marketed properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collected and maintained careful records of rental payments and payment dates.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Estate Agent
- Facilitated property viewings, showcasing features and benefits to prospective buyers.
- Assisted clients in navigating real estate transactions, ensuring compliance with local regulations.
- Researched market trends, pricing strategies, and neighborhood data to support client decisions.
- Collaborated with mortgage brokers and financial institutions to streamline financing processes for clients.
- Developed marketing materials for property listings, enhancing online presence through social media platforms.
- Negotiated offers and counteroffers on behalf of clients, promoting favorable terms and conditions.
- Maintained accurate records of transactions, ensuring timely updates and communication with stakeholders.
- Cultivated relationships with clients through exceptional service, fostering repeat business and referrals.
- Developed and maintained a comprehensive database of potential buyers, sellers, and investors to ensure steady growth of clientele.
- Fostered a professional and cooperative working relationship with fellow estate agents to facilitate smooth transactions for all parties involved.
- Streamlined property search processes for buyers by carefully assessing their needs and providing targeted listings for consideration.
- Increased referral business by consistently providing exceptional service, resulting in positive client testimonials and word-of-mouth recommendations.
- Expanded business reach by networking with industry professionals and participating in local real estate events.
- Collaborated with mortgage brokers, inspectors, appraisers, and attorneys to streamline the buying and selling process for clients.
- Managed property transactions from initial consultations to closing, maintaining clear communication with all parties involved.
- Guided first-time homebuyers through the purchasing process, ensuring a smooth transaction and positive experience.
- Grew client base through diligent prospecting and consistent follow-ups on leads and referrals.
- Enhanced client satisfaction with personalized service tailored to individual needs, preferences, and budgets.
- Accelerated transaction timelines with efficient coordination of inspections, repairs, title searches, surveys ensuring timely closings.
- Hosted successful open houses that generated multiple offers within days of listing properties on the market.
- Maximized advertising exposure by utilizing various platforms such as print media, online ads, social media channels, and direct mail campaigns.
- Maintained up-to-date knowledge of local market trends to provide accurate pricing recommendations for sellers.
- Assisted clients in preparing their homes for sale by offering staging advice, coordinating professional photography, and creating eye-catching marketing materials.
- Negotiated favorable contract terms for clients by effectively communicating their needs and preferences to sellers.
- Strengthened relationships with past clients through ongoing communication, fostering long-term loyalty and repeat business.
- Increased property sales by developing and implementing strategic marketing plans for each listing.
- Conducted comprehensive market analyses to determine optimal listing prices, resulting in faster sales at higher values.
- Mitigated potential issues during negotiations by proactively addressing concerns between buyers and sellers before they escalated into larger problems.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Advised clients on market conditions and property value for informed decision-making.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Reviewed market research data and changed sales plans accordingly.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Compared properties possessing similar features to determine competitive market prices.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Evaluated properties for potential salability and pricing.
- Cultivated strong relationships with agents, lenders and title companies.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Advised clients on optimum buying and selling choices for maximum returns.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Monitored contract execution to verify complete fulfillment of terms.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Appraised property values and assessed buyer income to determine feasibility of offer success.
- Bought, renovated and flipped houses using real estate and construction knowledge.
- Worked with special team to locate and develop properties in Type area.
- Coordinated rental agreements for Type properties, keeping occupancy high and helping renters find suitable spaces.
Marketing Director
- Managed property maintenance schedules to ensure timely service delivery.
- Coordinated vendor relationships, ensuring compliance with service agreements.
- Oversaw financial planning for property budgets and expenditures.
- Implemented operational procedures to enhance property efficiency.
- Conducted regular inspections to maintain property standards and safety compliance.
- Developed and executed long-term improvement plans for estate facilities.
- Trained and mentored junior staff on best practices in estate management.
- Analyzed market trends to inform strategic property investment decisions.
- Oversaw daily operations of the estate, maintaining a well-organized environment conducive to comfort and productivity.
- Maintained utmost discretion when dealing with sensitive information related to clients'' personal lives or business matters.
- Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
- Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
- Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
- Oversaw building and maintenance of outdoor facilities such as picnic areas, playgrounds, exercise facilities and pools.
- Coordinated exceptional events and gatherings on the estate, providing memorable experiences for attendees.
- Created detailed inventories of valuable assets within the estate, ensuring accurate recordkeeping for insurance purposes.
- Managed comprehensive property renovations, ensuring timely completion and adherence to budget constraints.
- Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
- Developed customized security protocols, safeguarding the privacy and safety of residents and guests.
- Negotiated favorable contracts with suppliers and service providers, securing high-quality goods at competitive prices.
- Implemented sustainable landscaping practices, promoting environmental responsibility while reducing upkeep costs.
- Coordinated seamless transition during seasonal relocations between multiple properties under my management.
- Enhanced estate efficiency by implementing streamlined systems for financial management and maintenance planning.
- Facilitated effective communication between family members residing on the property through weekly meetings that addressed concerns or updates about ongoing projects.
- Presented clients with investment and commercial properties suited to needs and wants.
- Managed household budgets effectively, optimizing resources to meet short-term goals and long-term financial objectives.
- Handled complex logistical arrangements for both domestic and international travel plans of residents or guests affiliated with the estate.
- Developed budgets for commercial development and maintenance of facilities.
- Advised clients on possible properties for investment, trade opportunities and market values.
- Collaborated with legal advisors to manage property-related matters such as zoning regulations, estate planning, or contractual agreements.
- Sustained relationships with local brokers to provide broad network of professional services for clients.
- Developed building project budgets and collaborated with building design teams and contractors.
- Collaborated with architects and designers during construction projects to ensure alignment with aesthetic vision and functionality requirements of the residence.
- Managed leases and housing contracts for tenants renting, buying or sharing properties.
- Verified facilities fell within applicable codes and safety regulations through thorough inspections and regular maintenance.
- Ensured the optimal health and well-being of household pets by overseeing veterinary care, nutrition, and exercise routines.
- Developed tailored training programs for new staff hires, expediting their integration into team operations while enhancing overall performance levels.
- Participated with local construction companies and housing communities such as homeowners associations to promote new development.
- Organized public open house events to entice buyers and new clientele.
- Assisted in land acquisition for development of apartments and condos as both new developments and additions to existing communities.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Generated professional networks by engaging in professional, industry and government organizations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Responded to Common Area Maintenance (CAM) inquiries.
- Maximized rental income while minimizing expenses through effective planning and control.
- Completed annual rent calculations using housing database software.
- Generated leads for sales and rental properties through cold calls and referrals.
- Planned special events such as lotteries, dedications and project tours.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
- Coordinated appointments to show marketed properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Collected and maintained careful records of rental payments and payment dates.
- Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Education
Bachelor of Arts - Ministry
Bachelor of Arts - Information And Communication Technology
Masters of Sociology - Sociology
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Outgoing personality
Flexible schedule
Verbal/written communication
Client service
Conflict resolution
Sales expertise
Customer needs assessment
Complex Problem-solving
Sales strategies
Meeting deadlines
Upselling
Professional demeanor
Adapt to diverse groups
Guest relations
Sales training
Strategic planning
Sales development
Building rapport
Policy and procedure adherence
Negotiation tactics
Relationship selling
Business development
Persuasion techniques
Dispute mediation
Client account management
Sales pipeline management
Friendly and outgoing
Task prioritization
Upselling and cross selling
Exceeds sales goals
Energetic self-starter
Timeline
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