Summary
Overview
Work History
Education
Skills
Timeline
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Imaad Andrews

Mays Landing,NJ

Summary

Proactive front desk agent known for exceptional customer service and attention to detail. Experienced in coordinating inter-departmental communication and addressing guest needs effectively, contributing to overall satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Front Desk Agent

Marriott
Atlantic City, New Jersey
03.2022 - 08.2025
  • Coordinated communication between departments for guest requests.
  • Handled billing and payment processing accurately and promptly.
  • Resolved guest complaints with professionalism and empathy.
  • Trained new staff on front desk procedures and systems.
  • Answered phones, responded to inquiries, and took messages.

Dietary Aide

Atlanticare Regional Medical Center
Atlantic City, New Jersey
06.2020 - 11.2021
  • Assisted in serving meals and ensuring proper food presentation for patients.
  • Maintained cleanliness of kitchen and dining areas to uphold health standards.
  • Collaborated with dietary staff to address patient food preferences and restrictions.
  • Monitored food temperatures to ensure safety compliance during meal service.
  • Assisted with menu planning, considering nutritional value and patient feedback.

Education

Bachelor of Arts - Health Promotion Wellness Management

Rowan University
Glassboro, NJ
05-2026

Associate of Science - General Studies

Atlantic Cape Community College
Mays Landing, NJ
05-2022

Skills

  • Health education
  • Patient advocacy
  • Customer service
  • Front office support
  • Registration
  • Financial records oversight
  • Registration processing

Timeline

Front Desk Agent

Marriott
03.2022 - 08.2025

Dietary Aide

Atlanticare Regional Medical Center
06.2020 - 11.2021

Bachelor of Arts - Health Promotion Wellness Management

Rowan University

Associate of Science - General Studies

Atlantic Cape Community College

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