Oversaw profit and loss management across divisions, ensuring budget adherence and financial stability. across multiple operating divisions to ensure financial performance.
Managed third-party logistics fulfillment and reverse logistics operations, achieving timely delivery and streamlined processes. and reverse logistics operations for streamlined processes.
Oversaw installation and testing of largest Auto Store system in North America, enhancing operational capabilities.
Direct the start-up of the facility and oversaw the selection and development of both salaried Hourly staff members.
Designed layout for 1 million square foot facility to support three distribution channels.
Upgraded WM Manhattan system to enhance operational efficiency.
General Manager
NFI / CalCartage Warehousing & Industries
Whitestown, Indiana
08.2019 - 09.2022
Managed P&L and oversaw installation of second largest Auto Store system in North America while selecting and developing salaried and hourly staff.
Managed 3PL fulfillment operations for Puma North America at a 650k sq.ft. start-up site, ensuring efficient distribution for E-Com, retail, and wholesale orders with value-added services.
Oversaw staff performance and provided training for operational excellence.
Managed inventory control processes to ensure efficient stock management.
Director of Operations
Backcountry
Salt Lake City, Utah
10.2017 - 08.2019
Took full responsibility for the Utah location's financial and operational performance, overseeing day-to-day operations, managing resources and driving continuous improvement initiatives to support growth and profitability.
Developed long-term objectives and strategies, executed KPIs, ensured effective facility management through vendor negotiations and compliance, and coached teams on quality assurance and 5S principles.
Partnered with process owners to achieve operational goals, enhanced customer satisfaction, and expanded distribution center footprint to support scaling operations.
Assistant Vice President
Salon Centric Distribution Center
Omaha, Nebraska
07.2014 - 04.2017
Led 2 salon-centric facilities in Midwest and Southeast regions, enhancing safety and streamlining operations.
Boosted underperforming DC productivity by 50%, reduced shifts and cut CPU from $ 0.58 to $0.32 in 1.5 years.
Reduced miss/over pick errors and enhanced inventory control for $180M in stock, streamlining processes and promoting lean culture.
Director of Fulfillment Center
Amazon - E-Commerce site
Lenexa, Kansas
07.2010 - 07.2014
Oversaw the installation and testing of the KIVA system for a 1.2M sq. ft.. facility in Missouri until Amazon requested to move to Kansas into 2 buildings each at 500k sq.ft. One for storage and replenishing the other site daily.
Implemented a lean management process, including training for all associates to build a culture of standardized work and continuous improvement.
Developed and implemented KPI dashboard with operations managers, enabling quick identification of performance issues and assessment of operational changes.
Education
Master of Science - Industrial & Manufacturing Engineering
University of Nebraska, Lincoln
Lincoln, NE
08-1987
Skills
Operational Leadership
Budget & inventory management
Logistics optimization
Regulatory Compliance
Productivity & Process Improvement
Strategic planning
Staff Development
Team management
Customer relationship management
Customer Focus
Results driven
Timeline
General Manager
NFI Industries Warehousing & Transloading
09.2022 - 06.2025
General Manager
NFI / CalCartage Warehousing & Industries
08.2019 - 09.2022
Director of Operations
Backcountry
10.2017 - 08.2019
Assistant Vice President
Salon Centric Distribution Center
07.2014 - 04.2017
Director of Fulfillment Center
Amazon - E-Commerce site
07.2010 - 07.2014
Master of Science - Industrial & Manufacturing Engineering