Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Iman Hall

Biloxi,MS

Summary

Dynamic and results-driven leader with 14 years of experience in high-performing retail environments at Best Buy. Proven ability to lead teams, manage complex operations, and develop training processes that drive engagement and performance. Adept in project management, cross-functional collaboration, and instructional support. Passionate about learning and development, with a strong understanding of employee enablement, customer experience, and strategic planning.

Overview

13
13
years of professional experience

Work History

Experience Supervisor

Best Buy
D'Iberville , MS
05.2015 - Current
  • Lead training and coaching initiatives to improve employee development and team performance, ensuring alignment with Best Buy’s learning goals.
  • Oversee daily operations including scheduling, payroll processing, and cash management to ensure procedural consistency and operational accuracy.
  • Manage departmental strategy during store-wide promotions and initiatives; collaborated with store leadership to align on business goals.
  • Partner cross-functionally to implement new processes and tools that improved store productivity and employee engagement.
  • Support onboarding and ongoing training of team members, including peer mentorship and development of job aids and learning materials.

Mobile Manager

Best Buy
Gulfport, MS
11.2012 - 05.2015
  • Developed and executed sales training for a team of 12 representatives, resulting in consistent achievement of monthly performance goals.
  • Worked with external partners and internal teams to deliver a seamless, high-quality customer experience.
  • Created customized training approaches based on customer and employee feedback to improve service quality and employee capability.

Education

Associate of Arts -

Mississippi Gulf Coast Community College (MGCCC) – Jefferson Davis Campus Gulfport
Gulfport, MS
05.2023

Skills

  • Project Management
  • Learning and Development Support
  • Cross-functional collaboration
  • Training Design and Facilitation
  • Stakeholder engagement
  • Operational Strategy
  • Conflict Resolution and Coaching
  • Microsoft Office Suite (Intermediate)
  • Employee Enablement
  • Recruitment and onboarding
  • Performance analysis
  • Time and Resource Management

Affiliations

Emerging Careers ERG

  • Collaborate with cross-functional teams to plan and execute development-focused events for early-career employees
  • Design and curate professional development content and resources to support growth and engagement
  • Contribute to long-term strategic planning to foster a culture of continuous learning and internal networking

Wellness Ambassador

  • Serve as a key point of contact for wellness and benefits-related inquiries, supporting employee well-being through education and advocacy
  • Facilitate wellness campaigns and resources that encouraged healthy habits and work-life balance
  • Partner with internal stakeholders to align wellness initiatives with broader organizational goals

Accomplishments

  • Top Operations Performance FY17 and FY18
  • Selected as peer mentor and onboarding liaison for multiple internal initiatives
  • Consistent record of team development and cross-functional collaboration

Timeline

Experience Supervisor

Best Buy
05.2015 - Current

Mobile Manager

Best Buy
11.2012 - 05.2015

Associate of Arts -

Mississippi Gulf Coast Community College (MGCCC) – Jefferson Davis Campus Gulfport

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Iman Hall