Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Imani Bremer

Cleveland,OH

Summary

Dynamic professional with experience in front desk operations and retail sales. Skilled in team collaboration, active listening, and telephone etiquette. Proven ability to efficiently respond to inquiries and manage high-volume interactions, contributing to improved customer satisfaction.Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

LA Fitness
Cincinnati, OH
09.2025 - Current
  • Greeted and assisted members, ensuring a welcoming and friendly environment.
  • Managed front desk operations, including checking in members and processing payments.
  • Scheduled appointments for personal training sessions, enhancing member engagement.
  • Responded to member inquiries efficiently, providing accurate information on services offered.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Retail Sales Associate

Ann Taylor Loft
Lyndhurst, OH
09.2022 - 08.2025
  • Delivered exceptional customer service to enhance shopping experience.
  • Assisted with inventory management, ensuring accurate stock levels.
  • Collaborated with team members to optimize store layout and merchandising displays.
  • Trained new associates on product knowledge and sales techniques.
  • Maintained cleanliness and organization of sales floor and fitting rooms.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Bachelor of Science - Psychology

University of Cincinnati
Cincinnati, OH
05-2028

High School Diploma -

Beaumont School
Cleveland Heights, OH
05-2024

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Listening skills
  • Telephone etiquette
  • Team collaboration

Languages

English
Native or Bilingual

Timeline

Front Desk Receptionist

LA Fitness
09.2025 - Current

Retail Sales Associate

Ann Taylor Loft
09.2022 - 08.2025

Bachelor of Science - Psychology

University of Cincinnati

High School Diploma -

Beaumont School
Imani Bremer