Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Imani Brooks

Edgewood ,MD

Summary

Dynamic Sales Associate at Marshalls with a proven track record in enhancing customer satisfaction and driving sales. Skilled in problem-solving and teamwork, I effectively managed inventory and resolved customer issues, contributing to a positive shopping experience and repeat business. Committed to achieving goals and optimizing store performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Marshalls
Bel Air, MD
08.2024 - Current
  • Assisted customers with product selections and inquiries, enhancing overall shopping experience.
  • Operated cash register accurately, processing transactions efficiently and managing cash flow.
  • Organized merchandise displays to optimize store layout and promote seasonal sales initiatives.
  • Maintained stock levels through regular inventory checks, ensuring product availability for customers.
  • Resolved customer complaints promptly, contributing to a positive store reputation and repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Joppatowne Highschool
Joppa, MD

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Goal oriented

Accomplishments

National Honor Society Member at Bowie State University

Deans List Student

Certification

CPR CERTIFICATION

Timeline

Sales Associate

Marshalls
08.2024 - Current

High School Diploma -

Joppatowne Highschool