Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Imani Godbolt

Florence,SC

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

3
3
years of professional experience

Work History

Sales Associate

Jos Beauty Supply
Florence, SC
07.2023 - 09.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Demonstrated product features and benefits for customers' needs.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier

KJS Marketing
Florence, SC
03.2022 - 06.2023
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Greeted customers promptly and responded to questions.
  • Used suggestive selling techniques to promote add-on sales.

Education

High School Diploma -

Florence-Darlington Technical College
Florence, SC

Skills

  • Retail loss prevention
  • Client Account Management
  • Inventory Control
  • Business Development
  • Payment Processing
  • Product Sales
  • Flexible Schedule
  • Problem-Solving
  • Written and oral communication skills
  • Excellent communication skills
  • Listening Skills
  • Reliable and punctual
  • Problem-solving skills

Languages

English
Full Professional
Spanish
Limited
Korean
Elementary

Affiliations

  • Language Learning
  • Reading
  • Volunteer work at Animal Shelter

Timeline

Sales Associate

Jos Beauty Supply
07.2023 - 09.2024

Cashier

KJS Marketing
03.2022 - 06.2023

High School Diploma -

Florence-Darlington Technical College

Similar Profiles

CREATE PROFILE
Imani Godbolt