Imani Johnson-Mckay
Foley
Summary
Detail-oriented registrar with expertise in insurance verification and patient registration. Committed to delivering exceptional customer service and efficient transaction processing.
Overview
1
1
year of professional experience
Work History
Registrar
Baldwin Health
Foley
10.2025 - Current
- Managed patient records using electronic health systems efficiently.
- Verified insurance information and collected necessary patient data promptly.
- Communicated with patients regarding registration procedures and documentation needed.
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Bank Teller
Woodforest National Bank
Foley
01.2025 - 10.2025
- Processed customer transactions efficiently and accurately.
- Managed cash drawer and balanced daily transactions.
- Assisted customers with account inquiries and banking services.
- Collaborated with team members to improve service delivery.
- Handled customer complaints with professionalism and empathy.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Education
Certificate Diploma - Medical Assisting
Virginia College
Biloxi, MS04-2018
High School Diploma -
Biloxi High School
Biloxi, MS05-2015
Skills
- Electronic health records
- Patient registration
- Insurance verification
- Transaction processing
- Cash handling
- Customer service
- Attention to detail
Timeline
Registrar
Baldwin Health
10.2025 - Current
Bank Teller
Woodforest National Bank
01.2025 - 10.2025
Certificate Diploma - Medical Assisting
Virginia College
High School Diploma -
Biloxi High School