Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Vanleer

Millville

Summary

Dynamic professional with extensive experience at Cape Regional Urgent Care, excelling in patient registration and insurance verification. Proven ability to enhance customer service and maintain HIPAA compliance while efficiently managing electronic health records. Recognized for effective communication and problem-solving skills, ensuring a seamless patient experience and fostering team collaboration.

Overview

14
14
years of professional experience

Work History

Registrar

Cape Regional Urgent Care
Marmora
09.2020 - Current
  • Greeted and welcomed patients in a friendly and professional manner.
  • Answered questions about health plan coverage policies and procedures.
  • Explained various payment options to patients such as cash payments or credit card payments and assisted them in selecting a payment option that best suits their needs.
  • Maintained an organized filing system for all paperwork related to patient registrations.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Scheduled appointments for both new and existing patients, answered phone calls and emails from patients.
  • Maintained accurate tracking of all documentation in the Electronic Health Record.
  • Greeted and registered patients, verified insurance information, collected copayments and deductibles.
  • Resolved customer service issues in a timely manner while maintaining a positive attitude.
  • Communicated effectively with physicians, nurses, office managers and other healthcare professionals regarding registration processes.
  • Entered patient data into computer systems accurately and efficiently.
  • Provided support to clinical staff with regards to registration related tasks.
  • Scanned documents into electronic filing systems for easy retrieval.
  • Performed eligibility checks on patients to ensure they are eligible for services provided by the practice or facility.

Assistant Supervisor

Arc of Cape May County
Dennisville
08.2011 - 03.2020
  • Trained new staff members on company policies, procedures and job expectations.
  • Coordinated daily activities and supervised staff to ensure efficiency.
  • Maintained records of employee attendance and performance reviews.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Facilitated social interactions between participants and their peers in the community.
  • Provided guidance and support to ensure safety of individuals served.
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Assisted in planning and implementing recreational activities for participants.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Transported clients to doctor's appointments and errands.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Developed relationships with families of those receiving services to ensure continuity of care.

Education

High School Diploma -

Cumberland County College
Vineland

Skills

  • Insurance verification
  • Electronic health records
  • Patient registration
  • HIPAA compliance
  • Customer service
  • Appointment scheduling
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Data entry
  • Records management
  • Reliability

Timeline

Registrar

Cape Regional Urgent Care
09.2020 - Current

Assistant Supervisor

Arc of Cape May County
08.2011 - 03.2020

High School Diploma -

Cumberland County College