Summary
Overview
Work History
Education
Skills
Timeline
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Imani Thompson

Washington

Summary

Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive experiences and contributing to team success.

Overview

3
3
years of professional experience

Work History

Pharmacy Customer Service Associate

Walgreens
Topeka, KS
03.2024 - 08.2025
  • Assisted customers with inquiries, providing accurate product information and support.
  • Utilized customer relationship management systems to log interactions and track resolution progress.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Collaborated with team members to improve service delivery and streamline processes.

Dance Camp Instructor

It Takes A Village Inc.
Topeka, KS
06.2024 - 07.2024
  • Developed engaging lesson plans to promote teamwork and skill development among campers.
  • Facilitated daily activities, ensuring safety protocols were adhered to at all times.
  • Assisted in training new instructors on camp methodologies and best practices.

Crew Member

Jimmy John's
Topeka, KS
06.2022 - 04.2024
  • Delivered exceptional customer service in fast-paced environment.
  • Prepared high-quality sandwiches efficiently, adhering to food safety standards.
  • Operated cash register and processed transactions accurately.
  • Assisted with inventory management, ensuring stock levels met demand.

Education

Bachelor of Science - Health Sciences

Howard University
Washington, District of Columbia, DC
05-2029

High School Diploma -

Topeka High School
Topeka, KS
05-2025

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Self-discipline
  • Integrity and Honesty

Timeline

Dance Camp Instructor

It Takes A Village Inc.
06.2024 - 07.2024

Pharmacy Customer Service Associate

Walgreens
03.2024 - 08.2025

Crew Member

Jimmy John's
06.2022 - 04.2024

Bachelor of Science - Health Sciences

Howard University

High School Diploma -

Topeka High School