Imani Waruiru
LAWRENCEVILLE,GA
Summary
Energetic and personable server with a strong record of high-quality service in fast-paced environments. Skilled at ensuring satisfaction for customer needs. Great at teamwork, adaptability, and ability to connect with customers. Built strong customer relationships through my consistency, personality, and charisma.
Overview
4
4
years of professional experience
Work History
Server
Impulse Lounge and Karaoke
Norcross, GA
09.2023 - 02.2025
- Served food and beverages promptly with focused attention to customer needs
- Developed loyal relationships with regular customers
- Performed opening and closing duties
- Provided attentive service during high-volume periods
- Handled cash transactions accurately
- Worked with kitchen staff to ensure order accuracy and timely preparation of dishes
- Displayed good teamwork with colleagues
Server
Suthern Cluck
Buford, GA
04.2024 - 12.2024
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Bussed and reset tables to keep dining room and work areas clean
- Addressed customer complaints or concerns professionally
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Set positive tone for entire dining experience
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours
Lash Artist
The Lasholator
Lawrenceville, GA
06.2021 - Current
- Educated clients on proper lash care techniques to prolong the life of their extensions
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided
- Developed strong relationships with clients
- Worked with high attention to detail
- Encouraged repeat business based on quality of service and strength of client relationships
Education
BBA - Finance
Georgia Gwinnett College
Lawrenceville, GA05-2028
Skills
- Strong communication skills
- Efficient multitasking
- Exceptional customer service
- Safe food handling
- Cash handling expertise
- Guest relations
- Order accuracy
- VIP support
- Item upselling
Timeline
Server
Suthern Cluck
04.2024 - 12.2024
Server
Impulse Lounge and Karaoke
09.2023 - 02.2025
Lash Artist
The Lasholator
06.2021 - Current
BBA - Finance
Georgia Gwinnett College