Imari Hill
Indianapolis,IN
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at IHOP, Buffalo Wild Wings, and Papa John's Pizza. Excelled in customer assistance, showcasing patience, empathy, and a strong work ethic. Achieved high accuracy in cash register operations, contributing to team collaboration and service excellence. Demonstrates integrity and a commitment to exceeding customer expectations.
Overview
6
6
years of professional experience
Work History
Cashier
Papa John's Pizza
01.2017 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Buffalo Wild Wings
11.2016 - 01.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
IHOP
04.2016 - 09.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Christel House Dors
Indianapolis, IN06.2025
Pike Highschool
Indianapolis, IN06.2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Cash register operation
Timeline
Cashier
Papa John's Pizza
01.2017 - 04.2022
Host
Buffalo Wild Wings
11.2016 - 01.2017
Server
IHOP
04.2016 - 09.2016
Christel House Dors
Pike Highschool
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