Imelda Castillo
Houston
Summary
Detail-oriented professional known for exceptional organizational and adaptability skills. Proven ability to manage customer inquiries and maintain a welcoming atmosphere. Eager to contribute to team success in a dynamic setting.
Overview
2
2
years of professional experience
Work History
Facet Seven Fitness
Houston
02.2025 - Current
- Greeted and welcomed members and guests at the fitness center entrance.
- Managed phone calls, scheduling appointments and inquiries for personal training sessions.
- Maintained cleanliness and organization of the front desk area and lobby space.
- Assisted members with account-related questions and membership options effectively.
- Processed membership applications and payments using the facility's management software.
- Ensured a positive experience by addressing member concerns promptly and professionally.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
McDonald's Crew Member
McDonald's
Houston
05.2023 - 08.2025
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of work areas and dining spaces.
- Prepared food items according to safety and quality standards.
- Assisted customers with menu selections and dietary preferences.
- Collaborated with team members to ensure smooth service flow.
- Handled cash register transactions accurately and efficiently.
Daycare Teacher
Clay Road Baptist Church
Houston
06.2024 - 01.2025
- Developed engaging lesson plans for diverse age groups.
- Facilitated daily activities to promote social and emotional growth.
- Collaborated with team members to create a nurturing environment.
- Maintained cleanliness and organization of classroom space daily.
- Supervised children during meal times, playtime, and other activities.
Education
Currently in School (Medical Assisting) -
CHCP
Houston, TX04-2026
High School Diploma -
Jersey Village High School
Houston, TX05-2023
Skills
- Cash handling
- Effective communication
- Time management
- Organizational skills
- Team collaboration
- Customer service
- Work ethic
- Typing and basic computer use
- Cleaning and sanitizing procedures
- Positive attitude
Languages
Spanish
Native/ Bilingual
Affiliations
- Passionate about health, gym, and fitness with a strong commitment to promoting wellness and maintaining an active lifestyle.
- Strong interest in medical and healthcare-related fields, with a passion for learning and helping others.
- Strong interest in cosmetics and modeling, with a focus on creative expression and enhancing individual beauty.
Timeline
Facet Seven Fitness
02.2025 - Current
Daycare Teacher
Clay Road Baptist Church
06.2024 - 01.2025
McDonald's Crew Member
McDonald's
05.2023 - 08.2025
Currently in School (Medical Assisting) -
CHCP
High School Diploma -
Jersey Village High School
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