Open To Work
Imelda Gomez
Detroit,MI
Work Preference
Summary
Dedicated retail professional with experience in cash register operations, merchandise stocking, and customer support. Demonstrates strong organizational skills and a commitment to enhancing front-end operations. Skilled in processing transactions accurately and addressing customer needs effectively. Recognized for promoting products and contributing to store profitability.
Overview
4
4
years of professional experience
Work History
Cashier
La Piedad
Detroit, Michigan
01.2022 - Current
- Processed customer transactions efficiently in high-volume retail environment.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed inventory by restocking shelves promptly during shifts.
- Greeted customers, providing information on products and services to improve engagement.
- Helped customers locate specific items while providing product recommendations.
- Issued receipts, refunds, credits, or change to ensure customer satisfaction.
- Completed daily recovery tasks to ensure store cleanliness and support efficient operations.
Cashier
Ross Dress for Less
Detroit, Michigan
11.2024 - 12.2025
- Processed customer transactions efficiently at a busy retail location.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained accurate cash drawer and balanced daily sales reports.
- Handled returns and exchanges in accordance with store policies.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to streamline checkout processes, improving customer satisfaction.
- Trained new cashiers on register procedures and customer service standards.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Managed inventory levels by restocking shelves as needed during shifts.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Cesar Chavez High School
Detroit, MI06-2024
Skills
- Cash handling
- Transaction processing
- Customer service excellence
- Product knowledge
- Sales promotions
- Attention to detail
- Problem solving
- Team collaboration
- Patience and empathy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Ross Dress for Less
11.2024 - 12.2025
Cashier
La Piedad
01.2022 - Current
High School Diploma -
Cesar Chavez High School