Imelda Rodriguez
Santa Rosa
Summary
Dynamic Cashier Team Lead with expertise in customer engagement, team management, and problem-solving. Committed to enhancing guest satisfaction and fostering a positive work environment through reliable service and effective training.
Overview
10
10
years of professional experience
Work History
Cashier Team Lead
Chick-fil-A
Harlingen, TX
02.2011 - 06.2021
- Directed cashier team operations to ensure efficient service delivery and compliance with company standards.
- Trained new hires on operational procedures and customer service techniques.
- Managed cash handling processes, maintaining accuracy and accountability in transactions.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction.
Education
High School Diploma -
Santa Rosa High School
Santa Rosa, TXSkills
- Customer engagement
- Problem-solving
- Positive attitude
- Flexible schedule
- Punctual and reliable
- Team management
- Adaptability and dependability
Languages
Spanish
Professional Working
Timeline
Cashier Team Lead
Chick-fil-A
02.2011 - 06.2021
High School Diploma -
Santa Rosa High School