Imya Culberson
Fort Worth,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Manager
Burger King
05.2024 - Current
- Handles escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Taco Bell Manager
Taco Bell
08.2022 - 05.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Home Health Aide
Home Health
07.2020 - 07.2022
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Shift Leader
T.G.I Fridays
01.2020 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cashier
Taco Cabana
11.2018 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Certified Nursing Assistant
Midwestern Healthcare
01.2018 - 05.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Associate's degree in Medical Administrative Assistant - Medical Administrative Assistant
Ultimate Medical Academy
Tampa, FL09.2025
High school diploma -
Hirschi High School
Wichita Falls, TX05.2018
Skills
- Food Safety
- Customer Service
- Food Service
- Restaurant Experience
- Micros POS
- Home Care
- Organizational Skills
- Phone etiquette
- Time management
- Basic math
- Management
- Customer relationship management
- Caregiving
- Leadership
- Supervising experience
- Cash Handling
- Decision-Making
- Employee Training
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Certification
- TABC Certified
- CNA
- Food Handler Certification
- CPR Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shift Manager
Burger King
05.2024 - Current
Taco Bell Manager
Taco Bell
08.2022 - 05.2023
Home Health Aide
Home Health
07.2020 - 07.2022
Shift Leader
T.G.I Fridays
01.2020 - 06.2021
Cashier
Taco Cabana
11.2018 - 11.2019
Certified Nursing Assistant
Midwestern Healthcare
01.2018 - 05.2018
Associate's degree in Medical Administrative Assistant - Medical Administrative Assistant
Ultimate Medical Academy
High school diploma -
Hirschi High School
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