Inah Abellera
Summary
Results-driven Business Management graduate with a Bachelor of Science degree in Information Systems and over 6 years of experience in administrative roles. Proven expertise in document auditing, project management, and consistently meeting tight deadlines. Highly proficient in MS Office Suite, including Word, Excel, Access, PowerPoint, Visio, Outlook, SharePoint, PowerApps, and Teams. Recognized for exceptional organizational abilities and strong critical thinking and analytical skills.
Overview
6
6
years of professional experience
Work History
Assistant Operations Manager, Ambulatory
Pasadena Medical Office Building (LAMC)
10.2024 - Current
- Tracks physicians completed in basket messages and sends total IWs for payroll
- Responsible for end-to-end hiring lifecycles, including resume screening, conducting interviews, selecting candidates, orienting new hires, 30/60/90/120 evaluation
- Generates monthly ASQ report for the nurses and service representatives
- Handles Consumer Feedback Management Platform (CFMP), Investigative Response, and Service Recovery
- Oversee Pediatric Learning and Development unit to ensure optimal functioning
- Assist Department Administrator and Assistant Department Administrator in supervising 100+ employees
- Conducts rounding and follow-up meetings with staff regarding attendance and other issues
- Assists in processing tort requests
- Project team member for Post Hospitalization (POSH), which focuses on ensuring patients are being followed up post discharge
- Conducts annual review for LVNs and Medical Assistants
- Performs other assignments as directed by the Department Administrator, Assistant Department Administrator, and Primary Care Director
Project Manager II
Los Angeles Medical Center
09.2021 - 10.2024
- Managed regulatory initiatives to achieve 100% compliance rate for the Los Angeles Medical Center (e.g., TB, Flu, COVID, Mask Fit, and TDAP).
- Collaborated with multiple departments, such as Physician Human Resource, Talent Acquisition, GME, and Volunteer Services departments to ensure smooth health screening process for new hires, transfers, and rotators.
- Supported Senior RN in assigning daily tasks to six employees to ensure smooth clinic operations.
- Compiled vaccination reports for auditing purposes in preparation for The Joint Commission audit.
- Managed timecards and non-productive log for six employees.
- Assisted in maintaining and auditing staff files for HR audit.
- Local System Administrator for ReadySet system (EHS’ Electronic Medical Record platform)
- Supported Department Administrators in auditing POSH visit reports and escalating it to department managers to follow-up and complete.
- Involved in LMP UBT by developing ways to improve operations related to quality, service, and affordability.
- Responsible for providing analytical support to various projects and the department.
Project Analyst
Woodland Hills Medical Center
10.2020 - 09.2021
- Generated weekly RN referral and approval reports for the West Ventura Outside Medical Claims Administrator (Outside Referrals).
- Coordinated staffing in COVID Vaccine area and Clinical Escalation Unit.
- Processed weekly accounts receivable aging summary report for physician dining room through QuickBooks.
- Generated monthly invoices to Community Memorial Hospital (CMH) and Ventura County Medical Center (VCMC) for physicians covering Orthopedics, Cardiology, and Gastroenterology department.
- Processed timecards for 21 non-union and union employees.
- Participated in interviewing nurses (LVNs/RNs) applying for the Float Pool Department.
- Generated biweekly encounters report for the Chief Finance Officer/AMGA (Face-to-Face vs. TAV).
- Conducted rounds in multiple departments.
- Supported two AAMDs with various projects pertaining to workflow improvements for Woodland Hills/West Ventura service area.
- Assisted in organizing COVID screening process and Float Pool schedules for 72 Nurses and Medical Assistants.
- Other duties or projects assigned by the Assistant Medical Group Administrator/Area Finance Officer, Director of Finance, and Assistant Area Medical Directors.
Compensation Specialist
Southern California Permanente Medical Group
10.2019 - 10.2020
- Audited new hire and transfer physicians’ paperwork (changes to physician personnel records) for completeness and compliance with Partnership Agreement/Rules and Regulations.
- Managed 50+ cases daily pertaining to data change requests (Location, Department, Area, Work Schedule, Specialty, Board Certifications) and compensation inquiries.
- Processed terminations for Per Diems, Associates, Partners, and Partner Emeritus.
- Drafted per diem contracts while ensuring hourly rates are within the company’s guidelines.
- Consulted clients related to Associate compensation offers and Per Diem rates while ensuring salaries are within the company’s guidelines.
- Determined partnership eligibility, calculated past time services, and gathered documents for Prior Service Credit requests from all 13 medical areas.
- Processed monthly Partnership Eligibility approvals by the Board of Directors.
- Reviewed, processed, and calculated rate changes approved by the Board of Directors/Medical Directors (e.g., PDM hourly rate).
- Maintained accuracy of systems data and assisted in cleaning up discrepancies.
- Participated in special projects relating to physician data changes and other improvements by developing new workflow and automating physician data change requests to shorten turnaround time and increase efficiency.
- Assisted payroll team in processing physicians’ bi-weekly payroll.
Administrative Intern
Southern California Permanente Medical Group
08.2019 - 10.2019
- Followed up with physicians and non-physicians regarding Centers for Medicare Services (CMS) applications and assisted providers in technical issues.
- Enrolled physicians and non-physicians through Provider Enrollment, Chain, and Ownership System (PECOS) and Provider Application and Validation for Enrollment (PAVE).
- Followed up with providers to obtain necessary information for their Medicare applications.
- Generated weekly application report using excel for five Project Analysts to ensure goals are being met.
- Responsible for providing analytical support to projects and/or department.
- Participated in a project to improve communications concerning Medicaid and Medicare applications.
Administrative Intern
Kaiser Permanente Regional Laboratory
06.2019 - 08.2019
- Supported the Assistant Director of Digital Pathology with daily tasks such as tracking laboratory equipment for all medical office buildings.
- Compiled data into spreadsheets using Excel and created graphs corresponding to said data for the Blood Compliance Officer.
- Supported Manager of Administration Services with all laboratory events including the Student Youth Program and Retirements.
- Assisted with a variety of clerical work, such as filing, copying, and sorting laboratory documents.
- Participated in a project to develop a new workflow to shorten administrative duties.
- Performed other assignments as directed by the Managers and Directors of the laboratory.
Education
M.S. - Healthcare Administration
Southern New Hampshire University
Manchester, NHB.S. - Business Management
California State University of Northridge
Northridge, CAA.S. - Accounting
College of the Canyons
Santa Clarita, CASkills
- Emphasis in Information System for Business, Information Technology in Business, System Analysis & Design, and Business Data Communication
- Advanced Tagalog (speaking, reading, writing, and comprehension)
- Tableau: Beginner, QuickBooks, Adobe, Amicus, PeopleSoft, Health Connect
- MS Office: Word, Excel, Access, PowerPoint, Visio, Outlook, Share Point, PowerApps, and Teams
Timeline
Assistant Operations Manager, Ambulatory
Pasadena Medical Office Building (LAMC)
10.2024 - Current
Project Manager II
Los Angeles Medical Center
09.2021 - 10.2024
Project Analyst
Woodland Hills Medical Center
10.2020 - 09.2021
Compensation Specialist
Southern California Permanente Medical Group
10.2019 - 10.2020
Administrative Intern
Southern California Permanente Medical Group
08.2019 - 10.2019
Administrative Intern
Kaiser Permanente Regional Laboratory
06.2019 - 08.2019
B.S. - Business Management
California State University of Northridge
A.S. - Accounting
College of the Canyons
M.S. - Healthcare Administration
Southern New Hampshire University
Similar Profiles
Ryann WitherspoonRyann Witherspoon
Travel Nurse at Kaiser Los Angeles Medical Center (LAMC)Travel Nurse at Kaiser Los Angeles Medical Center (LAMC)
Jocelyn RamosJocelyn Ramos
Case Manager/Extended Care Coordinator(ECC) at Kaiser Permanente Los Angeles Medical Center (LAMCCase Manager/Extended Care Coordinator(ECC) at Kaiser Permanente Los Angeles Medical Center (LAMC
Hannah MattiesHannah Matties
Office Assistant at Trinity Health-Medical Office BuildingOffice Assistant at Trinity Health-Medical Office Building
Heather BrewerHeather Brewer
Senior Ambulatory Operations Manager at University at Buffalo SurgeonsSenior Ambulatory Operations Manager at University at Buffalo Surgeons
Daniel NievesDaniel Nieves
Assistant Director Ambulatory Care Operations at Woodhull Medical & Mental Health CenterAssistant Director Ambulatory Care Operations at Woodhull Medical & Mental Health Center