Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Inami Gutierrez

Brooklyn

Summary

Focused and reliable restaurant hostess and server dedicated to providing guests with an elevated service experience. Courteous and friendly when taking reservations, directing customers to tables, and taking orders. Constantly finding new ways to exceed customers' expectations with personalized service, including offering targeted recommendations to meet individual customer needs.

Overview

9
9
years of professional experience

Work History

Server

Good Gracious Events
Los Angeles
10.2024 - Current
  • Delivered exceptional food and beverage service at high-profile events, including galas, private estate dinners, luxury brand launches, and VIP weddings.
  • Set elegant dining areas according to fine-dining service protocols, including precision table settings, silver service, and formal plating presentations.
  • Anticipated guest needs with refined awareness, providing seamless service without interruption to guest experience.
  • Coordinated with chefs, sommeliers, and event managers to execute multi-course menus, wine pairings, and special requests, with flawless timing.
  • Trained in luxury etiquette and service style, including butler-style and white-glove service techniques.

Production Caterer

Brooklyn Video
New York
05.2022 - Current
  • Designed personalized Breakfast, lunch, dinner and dessert menus for clients and crew.
  • Prepared various diverse cuisines and modified them based on dietary restrictions and requests.
  • Ensured proper food handling and safety regulations were followed.
  • Same day Prep to ensure freshness.
  • Sourced ingredients locally and transported meals to set.
  • Handled high profile clientele with professionalism and care.
  • Paid attention to detail when plating and presenting dishes.

Production Assistant

Hot Shots Media
New York
10.2020 - Current
  • In charge of supporting production coordinator at full-service video production company from pre to post-production.
  • Coordinated furniture and prop deliveries and returns.
  • Assisted set stylists, cameramen and other crew members with logistical needs and organized catering.
  • Helped facilitate set buildup, takedown, and staging for film days.
  • Facilitated set dressing for advertisements and commercial shoots.

Hostess/Server Assistant

The Osprey at 1Hotel Brooklyn Bridge
New York
05.2024 - 09.2024
  • Managed reservations on platforms such as resy and seven rooms.
  • Facilitated dining room orientations, seating charts and server sections.
  • Managed and acknowledged all guests and hotel members preferences to ensure a personalized dining experience.
  • Communicated openly with managers and other team members to effectively ensure a smooth service flow.
  • Set, cleared and dressed tables for regular dining service and events.
  • Tidied up and sanitized indoor and outdoor dining areas.
  • Polished silverware/ Glassware, organized and broke down server stations.
  • Promoted the hotel brand and restaurants eco mission and core sustainability values.

Lead Server

Caffe Buon Gusto
Hoboken
06.2023 - 08.2023
  • Utilized Clover point-of-sale platform to accept, manage, prioritize and track food orders from start to finish.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Prepared select menu items during rush hours, to relieve kitchen staff.
  • Barista setup and cleanup responsibilities.
  • Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
  • Inspected kitchen stock to identify shortages, replenish supply, and maintain consistent inventory.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, allergies and cooking methods.

Hostess

Gilligan's At Soho Grand Hotel
New York
05.2021 - 06.2023
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supported servers, food runners and bussers by keeping the dining area ready for guests.
  • Conducted dining room/server checks to assess readiness for expected customer loads.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Take-Out Server/Restaurant Hostess/Clerical Assistant

Han Dynasty
New York
10.2020 - 06.2023
  • Utilized Toast point-of-sale platform to accept, manage, prioritize and track food orders from start to finish.
  • Utilized Seamless/Grubhub, DoorDash/Caviar, and Postmates/UberEats apps to approve delivery/pick-up orders, provide estimated wait times, and dispatch orders.
  • Examined, categorized and sorted incoming documents, including tax forms, insurance documents and vendor invoices.
  • Used excellent listening and problem-solving skills to work with customers and delivery drivers to quickly resolve concerns.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.

Prep Cook

Muscle Up Meals
Los Angeles
07.2020 - 08.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared and labeled average of 400 menu items per shift.
  • Washed, peeled and cut fruits/vegetables in advance to save time on food preparation.
  • Maintained food safety and sanitation standards.

Catering Assistant (Seasonal)

Claudia's Creative Catering
Winthrop
07.2016 - 07.2018
  • Helped chef prepare and present dishes to event guests with strong attention to detail and presentation expertise.
  • Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
  • Inspected completed dishes for best-in-class plating, aroma and food quality.
  • Served appetizers and delivered entrees for banquet guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.

Education

BFA - Fine Arts

CalArts
Santa Clarita, CA
05.2027

High School Diploma -

City-As-School
New York, NY
11.2022

Skills

  • Conflict and Complaint Resolution
  • Creative Problem Solving
  • High-Volume restaurant experience
  • Point of Sale Knowledge
  • Cooking & Baking
  • Interactive Communication Skills
  • Team leadership

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual

Timeline

Server

Good Gracious Events
10.2024 - Current

Hostess/Server Assistant

The Osprey at 1Hotel Brooklyn Bridge
05.2024 - 09.2024

Lead Server

Caffe Buon Gusto
06.2023 - 08.2023

Production Caterer

Brooklyn Video
05.2022 - Current

Hostess

Gilligan's At Soho Grand Hotel
05.2021 - 06.2023

Production Assistant

Hot Shots Media
10.2020 - Current

Take-Out Server/Restaurant Hostess/Clerical Assistant

Han Dynasty
10.2020 - 06.2023

Prep Cook

Muscle Up Meals
07.2020 - 08.2020

Catering Assistant (Seasonal)

Claudia's Creative Catering
07.2016 - 07.2018

BFA - Fine Arts

CalArts

High School Diploma -

City-As-School

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