Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Indervir Singh

Greenwood,IN

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Specialist

LabCorp
06.2022 - 12.2023
  • Oversaw procurement of vital supplies, ensuring seamless supply chain operations
  • Provided first-level support for software and hardware issues, minimizing downtime
  • Collaborated with dispatchers to facilitate additional pickups, showcasing adaptability and solution-oriented approach.

Operations Professional

Tiffany & Co
09.2021 - 03.2022
  • Provided security and operations support, driving sales and service by 15%
  • Collaborated to deter theft, respond to emergencies, and implement incident management procedures
  • Utilized ServiceNow software to submit tickets for employees and tracked their resolution progress
  • Assisted in setting up new hires' laptops and troubleshooting software issues.

Account Manager

Legacy Transport Inc
06.2018 - 08.2021
  • Cultivated enduring partnerships with vendors to optimize load rates
  • Generated daily invoices, ensuring precise and timely payments
  • Organized financial data analysis and assisted in software installations.

Administrative Intern

L&E Engineering LLC
08.2018 - 05.2020
  • Provided proactive support in document creation and quality control procedures
  • Captured high-quality photographs for quality control purposes
  • Ensured accurate data entry and rectified errors to maintain data integrity.

Education

Cybersecurity Program -

Eleven Fifty Academy
Indianapolis, IN
04.2024

Master in Applied Health Science -

Indiana University
Bloomington, IN
06.2022

Bachelor of Business Management -

Indiana University
Indianapolis, IN
06.2020

Skills

  • CompTIA Network
  • CompTIA Security
  • Apple Certified Support Professional (In Progress)

Certification

· Proficiency in Windows, Mac, and iOS systems

· Excellent technical and non-technical communication skills

· Diagnostic and problem-solving skills

· Familiarity with O365 applications

Languages

Hindi
Professional Working
Punjabi
Native or Bilingual

Timeline

Client Specialist

LabCorp
06.2022 - 12.2023

Operations Professional

Tiffany & Co
09.2021 - 03.2022

Administrative Intern

L&E Engineering LLC
08.2018 - 05.2020

Account Manager

Legacy Transport Inc
06.2018 - 08.2021

Cybersecurity Program -

Eleven Fifty Academy

Master in Applied Health Science -

Indiana University

Bachelor of Business Management -

Indiana University

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Indervir Singh