India Banks-Bray
Lubbock,Texas
Summary
Proactive and results-driven professional with a proven track record at Red Raider Outfitters, adept in customer service and teamwork. Excelled in engaging customers, enhancing store visual appeal, and managing financial transactions accurately. Demonstrates exceptional people skills and time management abilities, contributing significantly to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Red Raider Outfitters
09.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
Whataburger
02.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Host
Chili's Restaurant
08.2021 - 03.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Undergrad - Biology
Texas Tech University
Lubbock, TXRoyse City High School
Royse City, TX05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Exceptional customer service
Timeline
Sales Associate
Red Raider Outfitters
09.2023 - 02.2024
Team Member
Whataburger
02.2022 - 05.2023
Host
Chili's Restaurant
08.2021 - 03.2022
Undergrad - Biology
Texas Tech University
Royse City High School
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