India Carter
Baltimore,MD
Summary
Dynamic and adept Patient Care Coordinator with a proven track record at Spannhake Orthodontics, excelling in HIPAA compliance and critical thinking. Demonstrated leadership in streamlining patient-provider communications and enhancing patient care through effective organizational skills. Committed to continuous learning and excellence in multitasking, with a significant impact on operational efficiency and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Spannhake Orthodontics
01.2021 - Current
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Server
Roland Park Place
12.2020 - 09.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
No Degree - Nursing
Coppin State University
Baltimore, MD04-2026
No Degree - Medical Assitanting
The Community College of Baltimore County
Catonsville, MD06-2024
High School Diploma -
Coppin Academy Highschool
Baltimore, MD06-2022
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Appointment Scheduling
- Multitasking ability
- Medical Terminology
- Very open minded to learning new skills
- Leadership
- fast learning
Certification
CPR Certifaction
Medical Front office Certifaction
CPR
CPR certification teaches you how to perform chest compressions and rescue breathing to help someone who is experiencing cardiac arrest or breathing loss
Timeline
Patient Care Coordinator
Spannhake Orthodontics
01.2021 - Current
Server
Roland Park Place
12.2020 - 09.2024
No Degree - Nursing
Coppin State University
No Degree - Medical Assitanting
The Community College of Baltimore County
High School Diploma -
Coppin Academy Highschool