India mitchem
Los Angeles,CA
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Optum
Seal Beach, California
10.2023 - 03.2024
- Assisted healthcare providers with patient examinations and procedures.
- Coordinated patient appointments and managed schedules effectively.
- Prepared and maintained medical records for accurate documentation.
- Administered medications and vaccinations under supervision of licensed staff.
- Educated patients on treatment plans and health maintenance strategies.
- Conducted routine laboratory tests and processed samples efficiently.
- Ensured compliance with safety protocols in clinical environment.
- Collaborated with team members to enhance patient care services.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
medical assistant
Jefferson Clinic
Los Angeles, CA
06.2023 - 06.2023
- Assisted healthcare providers with patient examinations and clinical procedures.
- Managed patient records using electronic health records systems for accurate documentation.
- Scheduled appointments and coordinated patient visits to optimize clinic efficiency.
- Prepared examination rooms and ensured cleanliness for safe patient care environments.
- Educated patients on medication usage and provided instructions for follow-up care.
- Communicated effectively with patients to address concerns and clarify instructions.
- Collaborated with healthcare team members to enhance patient care delivery processes.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Saint Johns
Los Angeles, CA
01.2022 - 06.2022
- Operated equipment such as ultrasound machines, ECG monitors, and other medical devices used in cardiology exams.
- Assisted with the development of new techniques for obtaining cardiology images such as 3D and 4D echo applications.
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated follow-up visits for patients.
- Collected and prepared laboratory specimens for testing purposes.
- Educated patients on treatment plans and medication instructions.
- Maintained cleanliness and organization of medical equipment and work areas.
- Ensured compliance with health regulations and safety protocols in the clinic.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Assistant
urgentmed of beverly hills
Beverly Hills, California
11.2020 - 09.2021
- Assisted healthcare providers with patient examinations and procedures.
- Coordinated patient scheduling and managed appointment reminders.
- Collected and documented patient medical histories accurately.
- Supported front office operations by answering phones and greeting patients.
- Educated patients on treatment plans and preventive care measures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Filed insurance claims forms in accordance with applicable regulations.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
Medical Assistant
Advanced Urgent Care Of Beverly Hills
Beverly Hills, California
05.2020 - 11.2020
- Assisted healthcare providers with patient examinations and procedures.
- Coordinated patient appointments and managed schedules effectively.
- Educated patients on treatment plans and health maintenance strategies.
- Ensured compliance with safety protocols in clinical environment.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
Education
MEDICAL ASSITANTING
American Career College
Los Angeles, CA05-2020
Skills
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Payment posting
- Insurance verification
- ICD-10 proficiency
- HIPAA compliance
- CMS-1500 form completion
- Patient account management
- Medicare and medicaid billing
- Claim submission
- Medical coding expertise
- Diagnostic coding
- Appeals processing
- UB-04 form completion
- CPT coding
- Denial management
- Disability claims process
- Anatomy and physiology
- Data entry
- Medical terminology
- Document management
- Clinical documentation
- EMR / EHR
- Direct patient care
- Vital signs monitoring
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Maintaining confidentiality
- Compassionate caregiver
- Medical records management
- Patient flow management
- Sterilization techniques
- First aid
- Equipment sterilization
- Medical office administration
- Trustworthy companion
- Adaptable
- Patient relations
- Patient management
- Prioritizing stat orders
- Simple dressings
- Professional bedside manner
Languages
Spanish
Timeline
Medical Assistant
Optum
10.2023 - 03.2024
medical assistant
Jefferson Clinic
06.2023 - 06.2023
Medical Assistant
Saint Johns
01.2022 - 06.2022
Medical Assistant
urgentmed of beverly hills
11.2020 - 09.2021
Medical Assistant
Advanced Urgent Care Of Beverly Hills
05.2020 - 11.2020
MEDICAL ASSITANTING
American Career College