India Moore
Mobile,AL
Summary
Compassionate Mental Health Technician with extensive experience at Douglasville Nursing and Rehab, skilled in crisis intervention and behavioral management. Proven ability to enhance patient well-being through empathetic support and effective case documentation. Committed to fostering trust and safety, while implementing self-care strategies to promote recovery and resilience.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Douglasville Nursing and Rehab
Douglasville, GA
02.2023 - 01.2025
- Tracked patient progress to ensure accurate documentation.
- Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
- Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
- Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.
- Developed rapport with patients by actively listening and empathizing, fostering an atmosphere of trust and mutual respect.
- Conducted regular checks on patients'' physical safety and emotional well-being, promptly reporting concerns as needed.
- Enhanced the therapeutic milieu through active participation in group therapy sessions as a co-facilitator or observer.
Mental Health Support Worker
USA Women and Children Hospital
Mobile, AL
01.2021 - 02.2022
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Developed methods to alter maladaptive behaviors, including aggression and self-harm.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
Mental Health Technician
Mobile Infirmary Medical Center
Mobile, AL
06.2018 - 12.2019
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Phlebotomist
Kedplasma Usa
Mobile, AL
06.2018 - 09.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes accurately.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
Education
Associates Of Criminal Justice -
South College
OnlinePhlebotomy Technician -
SAAD Healthcare
Mobile, AL02.2018
Mental Health -
Fortis College
Mobile, AL04.2017
High School Diploma -
John L. Leflore High School
Mobile, AL05.2014
Skills
- Case documentation
- Mental health awareness
- Professional boundaries
- Behavioral management
- Self-care strategies
- Suicide prevention
Timeline
Mental Health Technician
Douglasville Nursing and Rehab
02.2023 - 01.2025
Mental Health Support Worker
USA Women and Children Hospital
01.2021 - 02.2022
Mental Health Technician
Mobile Infirmary Medical Center
06.2018 - 12.2019
Phlebotomist
Kedplasma Usa
06.2018 - 09.2019
Associates Of Criminal Justice -
South College
Phlebotomy Technician -
SAAD Healthcare
Mental Health -
Fortis College
High School Diploma -
John L. Leflore High School