India Turner
Indianapolis,IN
Summary
Accomplished Recruiting Manager with a proven track record at FreightCore, enhancing recruitment efficiency and employer branding through innovative strategies and social media mastery. Skilled in team management and developing strong candidate pipelines, achieving consistent hiring goals with a focus on relationship building and competency-based interviewing. Demonstrates exceptional interviewing abilities and a results-driven approach to talent acquisition and development. Notary public service for insurance documents and more.
Overview
17
17
years of professional experience
Work History
Recruiting Manager
FreightCore
Indianapolis, IN
11.2022 - 04.2024
- Improved recruitment efficiency by streamlining processes and implementing innovative sourcing strategies.
- Developed strong candidate pipelines by leveraging social media, job boards, and attending job fairs.
- Enhanced company''s employer brand by creating compelling job advertisements and maintaining a positive online presence.
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Provided exceptional candidate experiences throughout the entire recruitment process, from initial contact to offer negotiation.
- Scheduled pre-employment drug tests.
- Verified Clearinghouse violations.
- Conducted Pre-employment screening programs (PSP) and Motor vehicle reports (MVRS).
- Conducted orientations and phone interviews.
Call Center Supervisor
Lowes Distribution Center
Indianapolis, IN
08.2016 - 10.2020
- Improved customer satisfaction by effectively resolving escalated issues and providing timely support.
- Streamlined call center operations for increased efficiency by implementing new scheduling and workforce management strategies.
- Enhanced team performance with consistent coaching, feedback, and development opportunities.
- Maximized employee retention, fostering a supportive work environment and offering growth opportunities.
- Achieved high-quality service levels by continuously monitoring calls and providing constructive feedback to agents.
Assistant Store Manager
Dots Clothing Store
Indianapolis, IN
08.2007 - 03.2014
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Education
Bachelor of Science - Business Administration And Management
Indiana Wesleyan University
Marion, IN04.2022
Skills
- Social Media
- Notary Public
- Applicant Tracking Systems
- Recruiting strategies
- Team Management
- Employee Referral Programs
- Benefits Administration
- Payroll Management
- Employee Development
- Time Management
- Onboarding, Training, and Development
- Relationship Building
- Recruitment analytics
- Competency-Based Interviewing
- Interviewing abilities
Accomplishments
Bachelor's of Science Business Management and Administration.
Notary Public Indianapolis, In.
Timeline
Recruiting Manager
FreightCore
11.2022 - 04.2024
Call Center Supervisor
Lowes Distribution Center
08.2016 - 10.2020
Assistant Store Manager
Dots Clothing Store
08.2007 - 03.2014
Bachelor of Science - Business Administration And Management
Indiana Wesleyan University