Summary
Overview
Work History
Education
Skills
Timeline
Generic

Indiana Thain

Salt Lake City

Summary

Dedicated professional with strong customer service skills and effective multitasking abilities. Experienced in cash handling accuracy and team motivation, ready to enhance operational efficiency and guest satisfaction.

Overview

4
4
years of professional experience

Work History

Hostess

Promontory
Park City, UT
06.2022 - Current
  • Welcomed and seated guests, ensuring a pleasant dining experience.
  • Managed reservation systems to optimize seating arrangements and reduce wait times.
  • Collaborated with kitchen staff to coordinate timely meal service and guest requests.
  • Trained new hostesses on operational procedures and customer service standards.
  • Resolved guest inquiries and concerns promptly, fostering positive relationships and repeat visits.

Lead Key Holder

Abercrombie & Fitch
Park City, UT
08.2025 - 11.2025
  • Assisted in managing store operations during peak hours, ensuring efficient workflow and customer satisfaction.
  • Maintained visual merchandising standards, enhancing product presentation and brand image.
  • Supported training of new staff on operational procedures and customer service excellence.
  • Executed cash handling tasks accurately, contributing to overall financial integrity of the store.
  • Monitored sales floor activity, identifying trends and opportunities for improved customer engagement.

Outside Golf Operations

Promontory
Park City, UT
05.2025 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained cleanliness and organization of golf carts to ensure optimal usability.

Education

Bachelor of Science - Business Administration

University of Utah
Salt Lake City, UT
06-2028

High School Diploma -

Park City High
Park City
06-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Team motivation
  • Store operations
  • Delegation and supervision
  • Cash handling accuracy

Timeline

Lead Key Holder

Abercrombie & Fitch
08.2025 - 11.2025

Outside Golf Operations

Promontory
05.2025 - 08.2025

Hostess

Promontory
06.2022 - Current

Bachelor of Science - Business Administration

University of Utah

High School Diploma -

Park City High