Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Indira Verdecia

Miami,FL

Summary

Experienced and dedicated professional with a strong background in working closely with individuals, seeking an opportunity to contribute as a Patient Coordinator at Armstrong Relocation Services . With over 5 years of experience in customer service and client management, I have developed exceptional interpersonal skills and a deep understanding of the importance of providing excellent patient care. Committed to ensuring a seamless healthcare experience, I thrive in fast-paced environments and excel at coordinating appointments, managing patient records, and facilitating effective communication between medical staff and patients. Passionate about delivering exceptional service, eager to leverage my skills and contribute to the success of Sanitas Medical Center as a trusted Patient Coordinator.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Sales Manager

Express 24
10.2023 - Current
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Assisted sales team with completing customer transactions and managing issues.
  • Developed strong client relationships for repeat business and increased referrals.
  • Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.

Operations Manager

Armstrong Relocation Services
12.2021 - 09.2023
  • Oversee our day -to -day operations, managing our fleet of drivers, crew, contractors, customer service and sales team
  • Understand our customers need and concerns and strive to help every customer have a positive memorable experience

Beauty Specialist

CVS
04.2018 - 11.2021
  • Provide friendly, knowledgeable sales service to every client who enters the stores beauty zone and strive to build a personalized, robust basket for each customer

Education

Associates Degree -

Miami Dade College
Miami

High School -

Vladimir Volodia
Cuba
01.2014

Skills

  • Customer Service
  • Patient Care
  • Record Keeping
  • Problem Solving
  • Attention To Detail
  • Data Collection
  • Phone Etiquette
  • Fast Learner
  • Computer Etiquette
  • Computer Literacy
  • Data Entry

Certification

  • Cosmetology Certification

Timeline

Assistant Sales Manager

Express 24
10.2023 - Current

Operations Manager

Armstrong Relocation Services
12.2021 - 09.2023

Beauty Specialist

CVS
04.2018 - 11.2021

Associates Degree -

Miami Dade College

High School -

Vladimir Volodia
Indira Verdecia