Inesa Protas
Woodstock,GA
Summary
Determined and multilingual professional with progressive experience in marketing and merchandising management. Proficient in inventory management functions, and merchandising skills to drive sales results. Well-organized with proven capabilities in driving significant improvements in office productivity by managing several tasks simultaneously and resolving operational issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing and Memberships Manager
Costco
04.2023 - Current
- Assign key responsibilities to a team of 19+ employees for task prioritization
- Contribute to creation and implementation of marketing campaigns for organization's services and products
- Develop and execute strategies to meet goals and boost sales
- Enhanced customer retention and member base by delivering excellent service
- Gained top performance and warehouse success by efficiently orchestrating Citi-Visa and E-block events
- Created financial real time membership reports to evaluate warehouse percentage and each employee progress
Night Merchandise Manager
Costco
10.2022 - 04.2023
- Delegated key duties to 25+ employees and optimized schedules for multiple departments to guarantee adequate coverage
- Utilized P&L statements to define budget variances
- Interacted with customers to obtain feedback and drive satisfaction
- Created and applied plans to uplift sales growth
- Promoted inclusive work environment to foster innovative ideas and achieve desired business goals
- Supported execution of training/development sessions regarding merchandise regulations and ethical guidelines
- Motivated and mentored merchandise team to achieve high performance and job satisfaction
Produce Supervisor
Costco
04.2022 - 10.2022
- Partnered with corporate buyers to convey discrepancies in inventory
- Maximized sales by stocking sales floor with fresh, high-quality products
- Managed department personnel and provided training for hiring and promotion
- Formulated strategies to mitigate product shrinkage and drive sales growth
- Estimated annual sales growth and damaged/destroyed products percentages
- Enforced accurate signage, product rotation, and dates for perishable items to minimize loss
- Successfully drove new product lines to increase annual profits by 37%
Operational Supervisor
Costco
10.2020 - 04.2022
- Performed daily front-of-store duties and activities to attain assigned daily, weekly, and periodic goals
- Streamlined processes and workflows to drive operational efficiency
- Monitored and recorded daily/hourly sales data and implemented strategies to effectively manage payroll expenses
- Executed various support tasks for front-end management team, including scheduling employees, placing supply orders, and coordinating equipment maintenance and repairs
- Provided cross-training program and encouraged internal promotions to offer multiple growth opportunities for organizational effectiveness
- Organized safety training sessions and conducted merchandise return audits to maintain high-quality standards
Night Merch
Costco
01.2017 - 01.2020
Photo Lab
Costco
01.2017 - 01.2018
Major Sales Associate
Costco
01.2016 - 01.2017
Night Merch
Costco
01.2011 - 01.2016
Education
Bachelor of Science - Criminal Justice
Georgia State University
Atlanta, GA2017
Associate - Psychology
Georgia Perimeter
Atlanta, GA2014
Skills
CRM POS AS400 Systems Oracle Workforce Central BI report Microsoft Word Microsoft Excel Microsoft Power Point Carts IS Service Google Workspace Google Sheets
- Marketing and sales
- E-mail and direct mail marketing campaigns
- Promotions and marketing strategies
- Online and mobile consumer marketing tools
Certification
Level 1 & 2 Food Safety Certification and the NRFSP, TR Hazardous Materials DOT Training Course Part 1 & 2, Hazmat Universal Waste Training (Full Version), HIPAA Training, Supervisors Orientation, Hazardous Materials, Leadership Development 101, Costco Pay Policies, OSHA Certification.
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Marketing and Memberships Manager
Costco
04.2023 - Current
Night Merchandise Manager
Costco
10.2022 - 04.2023
Produce Supervisor
Costco
04.2022 - 10.2022
Operational Supervisor
Costco
10.2020 - 04.2022
Night Merch
Costco
01.2017 - 01.2020
Photo Lab
Costco
01.2017 - 01.2018
Major Sales Associate
Costco
01.2016 - 01.2017
Night Merch
Costco
01.2011 - 01.2016
Bachelor of Science - Criminal Justice
Georgia State University
Associate - Psychology
Georgia Perimeter
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