Inesha McDonald
Rockingham
Summary
Dynamic cashier with proven expertise at Bojangles' Famous Chicken 'n Biscuits, excelling in customer service and cash handling. Enhanced checkout efficiency by 20% through process improvements. Known for patience and empathy, fostering repeat business. Adept at training staff and collaborating with teams, ensuring seamless operations and customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities.
Overview
4
4
years of professional experience
Work History
Cashier
Bojangles' Famous Chicken 'n Biscuits
Rockingham, NC
11.2023 - 01.2026
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers with menu selections and provided exceptional service.
- Handled cash, credit card payments, and managed accurate change distribution.
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Trained new staff on register operations and customer service standards.
Cashier
Captain Ds Seafood Restaurants
Rockingham, NC
06.2022 - 08.2023
- Monitored inventory levels and communicated needs to management effectively.
- Implemented improvements in checkout processes to enhance speed and efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor’s Criminal - Criminal Justice
North Carolina A&T State University
Greensboro, NC05-2028
Associate of Science - Science
Richmond Community College
Hamlet, NC12-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Cash register systems
- Product knowledge
Timeline
Cashier
Bojangles' Famous Chicken 'n Biscuits
11.2023 - 01.2026
Cashier
Captain Ds Seafood Restaurants
06.2022 - 08.2023
Bachelor’s Criminal - Criminal Justice
North Carolina A&T State University
Associate of Science - Science
Richmond Community College