Inga Chan
Madison,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
Work History
Barista
Mother Fool's Coffee House
Madison, Wisconsin
07.2023 - Current
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Managed cash register and processed transactions with accuracy and integrity.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Barista
Glorious Beans Coffee & Tea
Madison, Wisconsin
05.2019 - 07.2023
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Maintained calm demeanor during high-volume periods and special events.
Education
Bachelor of Arts - English Language And Literature
University of Vermont
Burlington, VT05-2027
Skills
- Coffee expertise
- Soft selling
- Opening and closing duties
- Espresso machine operation
- Active listener
- Calm demeanor
- Adaptive and creative
- Verbal and written communication
- Hospitality and accommodation
- Team collaboration
- Cultural competence
Languages
Spanish
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Barista
Mother Fool's Coffee House
07.2023 - Current
Barista
Glorious Beans Coffee & Tea
05.2019 - 07.2023
Bachelor of Arts - English Language And Literature
University of Vermont