Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

INGA JUNG

EAST FALMOUTH,MA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Server

Chanta Restaurant
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Jet Ski Guide

Dennis Parasail And Jetski
05.2024 - 08.2024
  • Provided instruction and support for individuals throughout the process of jet skiing.
  • Greeted and welcomed guests into the lobby, providing life jackets and a safety briefing.
  • Guided groups through complex processes, ensuring all individuals were safe and well-informed of the dangers.
  • Provided a safe and enjoyable environment for new and experienced jet ski riders.
  • Cleaned and maintained jet skis.

Barista

Starbucks
03.2021 - 10.2023
  • Company Overview: Seattle-based specialty coffee and tea chain specializes in selling internationally sourced coffee beans and coffee/espresso and tea-based drinks
  • Team member and Barista
  • Responsibilities included customer service, including maintaining customer focus in a chaotic environment, cleaning equipment, and store for close each shift, making espresso and tea-based specialty drinks, brewing and serving coffee and tea, and operating the register
  • Seattle-based specialty coffee and tea chain specializes in selling internationally sourced coffee beans and coffee/espresso and tea-based drinks

Medical Assistant/Medical Receptionist

Dime Aesthetics
05.2023 - 08.2023
  • Company Overview: Walpole-based medical spa offers laser hair removal, botox, fillers, facials, and much more
  • Medical receptionist and assistant
  • Responsibilities included customer service, seating patients in treatment rooms, filling out patient paperwork and charts, setting up and cleaning up treatment rooms, scheduling appointments, and operating the front desk
  • Walpole-based medical spa offers laser hair removal, botox, fillers, facials, and much more

Referee

Holliston Youth Soccer Association
09.2016 - 05.2018
  • Company Overview: The youth soccer organization in my hometown oversees all the local intramural soccer games
  • My employment required me to earn certification from the United States Soccer Association
  • For the first two years, I served as a solo referee in smaller games of kids ages 8-10
  • In the fall 2018 season, I was both a 'line' referee (responsible for calling offside and out of bounds) and a head referee
  • Responsibilities included checking in both teams, verifying players and coaches, timekeeping and scorekeeping, calling penalties, etc
  • The role also required strong interpersonal and situation management skills
  • The youth soccer organization in my hometown oversees all the local intramural soccer games
  • My employment required me to earn certification from the United States Soccer Association

Education

High School -

Holliston High School
Holliston, MA
01.2023

Nursing

The University of Tampa
09.2024

Physician's Assistant Program

Sacred Heart University
09.2023

Skills

  • Customer Service
  • Leadership Skills
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Safe food handling
  • Sales techniques
  • Team collaboration

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Chanta Restaurant
02.2025 - Current

Jet Ski Guide

Dennis Parasail And Jetski
05.2024 - 08.2024

Medical Assistant/Medical Receptionist

Dime Aesthetics
05.2023 - 08.2023

Barista

Starbucks
03.2021 - 10.2023

Referee

Holliston Youth Soccer Association
09.2016 - 05.2018

Nursing

The University of Tampa

Physician's Assistant Program

Sacred Heart University

High School -

Holliston High School

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INGA JUNG