Ingrid Anleu
Long Grove,IL
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
I did learn and was trained for a College of lake County a teacher of Management of food and Liquor, and she shown me all the skills and tips in how to assist her in organizing Big Events and how to manage the Restaurant in the Country Club.
I have experience in all related to plan big events and Customer Service
Overview
16
16
years of professional experience
Work History
Shipt Shopper
Shipt HQ
04.2020 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Capitan
Concorde Banquets
04.2008 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance. Arrangeange and plan events and parties
SERVER
Hawthorn Woods Country Club
09.2016 - 05.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Prepare everything for a party
- Wine tastings
- Bar Tendering
Education
Real Estate Education - Real Estate
REAL ESTATE INSTITUTE
Morton Grove, IL01.2022
GED -
College of Lake County
Grayslake, IL05.2008
Some College (No Degree) - PERSONAL ASSISTENT *SECRETRY
C.E.I.S.
GUATEMALA CITY, GUATEMALASkills
- Verifying Order Accuracy
- Customer Service
- Attention to Detail
- Accurate Money Handling
- SHOP and substitute similar items
- Communication
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Shipt Shopper
Shipt HQ
04.2020 - Current
SERVER
Hawthorn Woods Country Club
09.2016 - 05.2018
Capitan
Concorde Banquets
04.2008 - 11.2023
Real Estate Education - Real Estate
REAL ESTATE INSTITUTE
GED -
College of Lake County
Some College (No Degree) - PERSONAL ASSISTENT *SECRETRY
C.E.I.S.
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