Ingrid Garrido
Baytown,TX
Summary
Proven leader at Costco Wholesale, adept in workflow management and member service, enhancing member satisfaction and safety. Improving in staff supervision, employee motivation and front-end efficiency. Skilled in inventory accuracy and payroll processing, showing a blend of hard and soft skills to drive results.
Overview
14
14
years of professional experience
Work History
Front End Supervisor
Costco Wholesale
Pearland, TX
07.2023 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to members, assessing needs, and maintaining current knowledge of consumer preferences.
- Enables a safe working environment by enforcing safety guidelines among team members consistently.
AM Merch Stocker
Costco Wholesale
Culver City, CA
11.2021 - 06.2023
- Sorted and stocked merchandise according to store layout and product placement.
- Greeted and answered member questions and provided detailed product information.
- Improved member satisfaction by promptly locating items and providing product information.
- Maintained strong communication with supervisors and managers regarding stock levels, upcoming promotions, and potential display changes.
Temporary Inventory Auditor
Costco Wholesale
Culver City, CA
02.2021 - 11.2021
- Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
- Counted all physical inventory and generated department audit reports.
- Reviewed daily sales reports and located discrepancies in data.
- Planned and executed follow-up audits at appropriate intervals.
Payroll Clerk / Admin Back up
Costco Wholesale
Culver City, CA
07.2019 - 02.2021
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in position status or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Developed effective communication for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
Cashier Assistant
Costco Wholesale
Culver City, CA
11.2010 - 07.2019
- Met member needs through polite, friendly and attentive service.
- Helped members complete purchases, locate items.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for members by quickly processing transactions and maintaining an organized work area.
- Retrieved items for members and verified prices.
- Packed member orders into boxes and bags, transferring to shopping cart.
- Managed lines effectively by directing members to open registers or assisting them as needed.
Education
High School Diploma -
Walnut High School
Walnut, CA06.2009
Skills
- Customer Service
- Workflow Management
- Opening and closing procedures
- Staff Supervision
- Employee Motivation
Timeline
Front End Supervisor
Costco Wholesale
07.2023 - Current
AM Merch Stocker
Costco Wholesale
11.2021 - 06.2023
Temporary Inventory Auditor
Costco Wholesale
02.2021 - 11.2021
Payroll Clerk / Admin Back up
Costco Wholesale
07.2019 - 02.2021
Cashier Assistant
Costco Wholesale
11.2010 - 07.2019
High School Diploma -
Walnut High School