Ingrid Kollaja
Minneapolis,MN
Summary
Highly organized and personable Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Hardworking with strong communication skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Petite Salon
04.2022 - Current
- Greet guests at front desk while managing check-in process.
- Maintain, organize, and clean front office area to create professional and welcoming environment for clients and employees.
- Schedule, coordinate, and confirm appointments.
- Answer all phone calls and email inquiries.
- Keep track of inventory and complete monthly product orders for salon retail.
- Process all credit card and cash payments for salon and service providers.
Sales Associate Supervisor
Hideaway
08.2017 - 06.2021
- Greeted customers warmly and offered assistance.
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively.
- Conducted regular inventory checks to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Made bi-weekly schedule for a staff of 20.
- Oversaw daily store operations, delegating tasks effectively to ensure smooth functioning of the retail division.
Education
High School Diploma -
Stillwater Area High School
Stillwater, MN06.2016
Skills
- Office Organization
- Multitasking abilities
- Cash Handling
- Appointment Scheduling
- Customer Service
- Skilled in Microsoft Word and Office
Timeline
Front Desk Receptionist
Petite Salon
04.2022 - Current
Sales Associate Supervisor
Hideaway
08.2017 - 06.2021
High School Diploma -
Stillwater Area High School
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