Ingrid Pineda

Marietta,GA

Summary

Detail-oriented professional with strong customer service skills. Experienced in providing prompt and friendly support in insurance-related inquiries. Committed to ensuring client satisfaction through effective communication and relationship building.

Overview

year of professional experience

Work History

Administrative Assistant

QUICK INSURANCE

Cartersville, Georgia

05.2024 - 08.2025

Provide phone, faxes, office, cash handling, and email support . -Research options to provide customers with the best solution for their insurance needs. -An organized and detail-oriented person, able to insure my customer’s vehicles as their needs. -Establish client relationships and follow up with customers as needed. -Provide prompt, accurate, and friendly customer service. Responding to inquiries regarding insurance liability, coverages, policy changes, transfers, claim submissions, and billing clarification.

Education

Nursing

Chattahoochee Technical College

Marietta, GA

05-2028

Sprayberry High School

Marietta, GA

08-2025

Skills

Fluent in Spanish

Microsoft Office proficiency

Email communication

Online research skills

Cash handling expertise

Customer service excellence
Timely task completion
Team collaboration
Independent work capability
Rapid learning ability

Affiliations

Soccer, modeling, basketball, and football. Currently not involved due to work and school schedules. - -Social networking to increase sales and local awareness.

Languages

English

Professional

Spanish

Professional

Accomplishments

CTAE Certificate in Culinary, Dual Enrollment, AP Statistics

References

References available upon request.

Timeline