Ingrid Salmoran
Carol Stream,IL
Summary
- Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Perfect dimensions inc
Addison, IL
07.2023 - 01.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
Sales Associate
Osceola Fence
Chicago, IL
10.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
Sales Representative
Rena Ware
Elmhurst, IL
01.2018 - 08.2022
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Fostered relationships with customers to expand customer base and retain business.
- Adhered to company initiatives and achieved established goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Business Administration and Management
Morton College
Cicero, ILSkills
- On-Site Product Demonstrations
- Product and Service Knowledge
- Product Management and Pricing
- Customer Needs Assessment
- Customer Retention Abilities
- Data Entry
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- File Management
- Correspondence Typing
Languages
English
Professional
Spanish
Professional
Timeline
Front Desk Receptionist
Perfect dimensions inc
07.2023 - 01.2024
Sales Associate
Osceola Fence
10.2022 - 03.2023
Sales Representative
Rena Ware
01.2018 - 08.2022
Business Administration and Management
Morton College
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