Dynamic HR professional with extensive experience at The Harris Center for Mental Health & IDD, excelling in onboarding and compliance. Proven ability in project management and conflict resolution, fostering effective communication and collaboration. Bilingual in Spanish and English, I enhance team engagement and streamline HR processes to support organizational goals.
Overview
12
12
years of professional experience
Work History
SR. HUMAN RESOURCES COORDINATOR
The Harris Center for Mental Health & IDD
Houston, TX
02.2023 - Current
Supported new hires throughout onboarding by conducting background checks, drug tests, tuberculosis tests, processing new hire paperwork, and scheduling orientation.
Oversaw and handled onboarding for new hires and employee transfers, ensuring a smooth transition and integration.
Ensured compliance by accurately processing I-9 and E-Verify for each new hire.
Maintained accurate personnel records in HRIS, ensuring confidentiality.
Processed internal audits for the organization.
Create reports for new hires & internal transfer employees.
Responds to internal and external HR inquiries, providing timely assistance.
Facilitated communication among stakeholders to ensure alignment and effective HR processes.
Managed about 3,000 employee's
Monitored changes in federal and state laws impacting HR functions.
Assisted in developing personnel policies and procedures to enhance compliance.
HUMAN RESOURCES COORDINATOR
Allied Universal Security Services
Houston, TX
08.2018 - 09.2022
Coordinated onboarding orientations for new hires, optimizing integration processes and upholding meticulous record accuracy.
Organized and executed training sessions aimed at improving employee skills and fostering engagement.
Streamlined communication between departments, fostering a collaborative work environment.
Led employee engagement activities, promoting workplace culture and team cohesion.
Audited timecards and executed payroll processing for team members.
Facilitated employee benefits selection and addressed inquiries regarding options.
Managed internal and external HR inquiries, ensuring timely and effective resolution.
Redirected HR-related calls and distributed correspondence to appropriate team members.
Maintained personnel records on paper and in databases, ensuring compliance with employment requirements.
Managed front office operations, including ordering uniforms and office supplies.
Facilitated recruitment efforts by coordinating candidate sourcing and scheduling interviews to enhance hiring efficiency.
Executed meticulous management of employee records within HRIS systems, prioritizing compliance and enhancing reporting accuracy.
Managed about 5,500 employees
CUSTOMER SERVICE REPRESENTATIVE
Grocers Supply Inc.
Houston, TX
10.2017 - 08.2018
Identified and assessed customer needs to enhance satisfaction.
Handled customer complaints and provided timely solutions and alternatives.
Built sustainable relationships and trust with customer accounts through open, interactive communication.
Provided accurate, valid and complete information by using the right methods/tools.
Managed large amounts of incoming phone calls.
Kept records of customer interactions, processed customer accounts and filed documents.
Followed communication procedures, guidelines and policies.
DEPARTMENT MANAGER
Walmart
Houston, TX
05.2014 - 10.2017
Set and evaluated strategic long and short-term departmental goals to align team efforts with organizational objectives.
Motivated and inspired staff, facilitating personal growth to enhance overall team morale and engagement.
Ensured compliance with quality standards, maintaining high levels of service delivery.
Conducted training and seminars for continued skills improvement.
Established a workspace conducive to employee productivity and engagement.
Established adherence to company and industry regulations.
Sr. Human Resources Coordinator at Mental Health Association Of San FranciscoSr. Human Resources Coordinator at Mental Health Association Of San Francisco