Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
INNOCENT  IRADUKUNDA

INNOCENT IRADUKUNDA

BUJUMBURA

Summary

Dynamic professional with extensive experience in customer service and cash handling at Kaze Microfinance. Proven ability to enhance customer satisfaction through attention to detail and proactive problem-solving. Recognized for maintaining a secure environment as a Security Guard at Asec, demonstrating vigilance and effective communication skills.

Overview

5
5
years of professional experience

Work History

Cashier

Kaze Microfinance
05.2024 - Current

• collect Money from Clients and store them on company's system.

  • Welcomed customers and helped determine their needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Security Guard

Asec
08.2022 - 04.2024
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
  • Examined doors, windows and gates to verify security.

Construction Helper

Gerard
03.2020 - 07.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Operated power equipment to move materials and promote job efficiency.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Loaded and unloaded construction materials to prepare for use in construction.
  • Mixed ingredients to create compounds to cover and clean surfaces.
  • Loaded and unloaded building and construction materials to prepare for tasks.
  • Loaded and unloaded building materials used for construction.
  • Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
  • Followed safety protocols on job sites.

Education

High School Diploma - Bank And Insurance

Lycee Technique Our Home School
NYANZA-LAC
07.2019

Skills

  • Customer service
  • Cash handling
  • Customer service excellence
  • Attention to detail

Languages

English
Upper intermediate (B2)
French
Advanced (C1)
Swahili
Bilingual or Proficient (C2)
Rundi
Bilingual or Proficient (C2)

Timeline

Cashier

Kaze Microfinance
05.2024 - Current

Security Guard

Asec
08.2022 - 04.2024

Construction Helper

Gerard
03.2020 - 07.2022

High School Diploma - Bank And Insurance

Lycee Technique Our Home School
INNOCENT IRADUKUNDA