Inocente. T. Perez

• Managed inventory levels to ensure timely distribution and reduce stock discrepancies.
• Coordinated logistics for product shipments, optimizing delivery schedules and routes.
• Trained new team members on operational processes and safety protocols.
• Implemented process improvements that enhanced efficiency in order fulfillment procedures.
• Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
• Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
• Resolved customer complaints promptly, maintaining positive reputation in market.
• Processed customer payments and kept accurate financial records.
• Processed payments, made change, and provided receipts.
• Immediately addressed problems with customers to promote speedy resolution.

• Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
• Collaborated with kitchen staff to maintain timely food service and accurate order fulfillment.
• Trained new servers on menu offerings, service protocols, and customer interaction techniques.
• Resolved customer complaints swiftly, enhancing overall dining experience and fostering positive relationships.
• Monitored dining area cleanliness and organization, contributing to a welcoming atmosphere for guests.
• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Bussed and reset tables to keep dining room and work areas clean.
• Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Processed orders and sent to kitchen employees for preparation.
• Supervised set up of banquet food stations and

coordinated service to multiple dining areas.

Cleaning Student's housing Downtown Madison.

.GED/HSED

Additional Basic Classes

Computer Skills

Excell and Word

English and writhing Class