Ioreinna Patrice Eslao
Las Vegas,NV
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Ganzy Kitchen
Las Vegas, NV
12.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and presentation standards.
- Trained new servers on menu items, service protocols, and point-of-sale systems.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Hostess
IT's Sushi
Las Vegas, NV
08.2025 - 12.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with servers to facilitate timely service and enhance customer satisfaction.
- Monitored dining area for cleanliness and organized seating arrangements efficiently.
- Trained new staff on host duties and customer service protocols.
- Handled guest inquiries and complaints, providing prompt resolutions to enhance experience.
Head Hostess
Goong Korean Barbeque Restaurant
Las Vegas, NV
07.2023 - 07.2025
- Managed seating arrangements to optimize guest flow and enhance dining experience.
- Trained and mentored new host staff on operational protocols and customer service standards.
- Implemented reservation system improvements, resulting in more efficient booking processes.
- Monitored restaurant ambiance, adjusting lighting and music to create inviting atmosphere for guests.
- Handled guest inquiries and complaints promptly, ensuring resolution and maintaining positive relationships.
Education
High School Graduate -
Desert Oasis High School
Las Vegas, NV05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Menu memorization
- Safe food handling
- Food running
- Team collaboration
- Table bussing
Languages
English
Professional Working
Tagalog
Full Professional
Timeline
Server
Ganzy Kitchen
12.2025 - Current
Hostess
IT's Sushi
08.2025 - 12.2025
Head Hostess
Goong Korean Barbeque Restaurant
07.2023 - 07.2025
High School Graduate -
Desert Oasis High School