Ira Berryman
Nampa,Idaho
Summary
Dynamic Product Specialist at Cues Inc with a proven track record in customer engagement and product demonstrations. Enhanced customer retention through exceptional support and training. Skilled in remote technical support and fostering teamwork, while adept at addressing user concerns and ensuring product functionality. Committed to delivering results and exceeding client expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Specialist
Cues Inc
09.2023 - Current
- Assisted with demonstrations for [Product or Service] to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Collection Technician
City of Meridian
07.2022 - 09.2023
- CCTV sewer system within city to inspect and record conditions of sewer system
- Identified problems with in city sewer system
- On call response when problems occurred
- Other jobs as assigned
Collections Tech
City of Boise
02.2008 - 05.2022
- CCTV city sewer system to keep system within compliance.
- Lateral Launch customers lateral for backups and maintenance.
- On call for sewer backups, dig line locates , geo thermal emergency
- Other jobs as assigned
Education
Firefighting/Emt
Firefighter/Emt
State Of Idaho01-1994
High School Diploma -
Nampa High School
Nampa, ID05-1993
Skills
- Customer engagement
- Product training
- Product demonstrations
- Public relations
- Customer service
- Teamwork and collaboration
- Friendly and patient
- Remote technical support
- Equipment Repair
- Staff education and training
Certification
- PACP, MACP, LACP Certified
Timeline
Product Specialist
Cues Inc
09.2023 - Current
Collection Technician
City of Meridian
07.2022 - 09.2023
Collections Tech
City of Boise
02.2008 - 05.2022
Firefighting/Emt
Firefighter/Emt
High School Diploma -
Nampa High School
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