Iracena L Carrasco
Midland
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Filling Department position. Ready to help team achieve company goals, with a positive attitude willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Licensed Insurance Agent
Primerica Financial Services
09.2025 - Current
- Educated clients on a wide range of topics including retirement planning, college savings strategies, estate planning considerations, and more.
- Improved client financial strategies by conducting comprehensive assessments and recommending tailored solutions.
- Discussed financial options with clients and provided informed suggestions.
- Met with members to understand goals and recommend solutions to fit specific needs.
Administrative Receptionist
The Life Center Resource Center
06.2012 - Current
- Managed front desk operations, ensuring smooth visitor check-in and support services.
- Scheduled appointments.
- Maintained accurate filing systems, enhancing document retrieval efficiency and organization.
- Streamlined communication between departments, fostering collaboration and enhancing workflow efficiency.
- Handled confidential correspondence discreetly while adhering to strict privacy guidelines regarding sensitive information protection.
- Reduced missed appointments by implementing a systematic reminder process via phone calls or email notifications prior to scheduled meetings or events.
- Managed office supply inventory by monitoring stock levels and placing timely orders, ensuring the availability of necessary resources for all staff members.
- Maintained an organized filing system for both physical and digital records, enabling easy access to important documents when needed.
- Collaborated effectively with team members to achieve common goals.
Member Service Associate
Sam's Club
11.2007 - 07.2012
- Processed member transactions efficiently, maintaining accuracy in cash handling and inventory management.
- Managed member accounts, ensuring accurate record-keeping and prompt assistance with any issues.
- Assisted in the retention of members through timely problem resolution and personalized support.
- Processed payments for memberships, ensuring accuracy and timeliness in financial transactions.
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Verified customer identification and documentation for compliant transactions.
- Delivered prompt service to prioritize customer needs.
- Trained new associates on operational procedures and customer service best practices to ensure team effectiveness.
Education
Life Insurance License -
State Department of Insurance
Midland, TX2025
No Degree -
JobTrack Business System Midland College
Midland, TXHigh School Diploma -
Lee High School
Midland, TX05-1998
Skills
- Telephone etiquette
- Sales support
- Client relationship building
- Client services
- Paperwork processing
- Bilingual
- Attention to detail
- Team collaboration
- Active listening
- Decision-making
- Self motivation
Timeline
Licensed Insurance Agent
Primerica Financial Services
09.2025 - Current
Administrative Receptionist
The Life Center Resource Center
06.2012 - Current
Member Service Associate
Sam's Club
11.2007 - 07.2012
Life Insurance License -
State Department of Insurance
No Degree -
JobTrack Business System Midland College
High School Diploma -
Lee High School