Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ire Christian

Summary

I am Enthusiastic, Efficient, professional fluent in a variety of customer Oriented administrative skills. My ambition is fueled by a positive attitude, as well as my desire to contribute to my team. I have always worked in customer service oriented environments, where an intense working environment, good listening skills and extensive support make all the difference. Attention to detail, solid organizational skills, efficiency, and excellent follow up are also personal strengths. Much of my work has been Face-to-Face as well as telephone communication. I have strong verbal skills and I am accustomed to Identifying and solving a wide variety of potential problems.

Overview

16
16
years of professional experience

Work History

Healthcare Coordinator

CareCentrix
Hartford, CT
07.2007 - 01.2021
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
  • Communicated with insurance companies and negotiated to secure payment for medical treatment.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
  • Confirmed and Implemented Insurance benefits for over 150 patients per day. Requested clinical input from Client Services, responsible for reports to department Leadership.
  • Monitored the Clinical department process.
  • Coordinate Home Health and Home Infusion care to the Patient.
  • Coordinate Durable Medical Equipment to the Patient.
  • Utilized the Management of Insurance contracts and Assured effective delivery of care .
  • Processed health insurance claims for over five thousand providers Nationwide.
  • Assuring high quality patient care
  • Employed critical knowledge of insurance plans; Cigna, Medicare, Medicaid, Blue Cross Blue Shield, Horizon, Aetna and more.

Medical Assistant

Taylor Associates/OBGYN
Farmington, CT
05.2005 - 06.2007
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Provided Exceptional Customer service through Management of front desk Operations.
  • Maintained outbound call resolution through meticulous patient outreach.
  • Exceeded expectation in the implementation of patient care.
  • Researched accounts, answered customer questions and counseled insurance plans.
  • Administered clerical management of medication treatment programs, care planning and charting.
  • Responsibility for Correspondence between major Pharmaceutical chains and medical office.
  • Mastered data entry of Confidential patients information and health insurance history/ HIPPA.
  • Participated in Mandatory meetings with Pharmaceutical Representatives.

Education

Medical Assistant

Branford Hall Career Institute
Branford, CT

High School Diploma -

Bloomfield High School
Bloomfield, CT
06.1998

Skills

  • Service Utilization Improvements
  • Data Analysis
  • Service Rates Establishment
  • Operational Records Maintenance
  • Operating Plans Development
  • Time Management
  • Process Implementation
  • Patient Advocacy
  • Performance Monitoring
  • Clinical Staff Management
  • Quality Assurance Controls
  • Patient Care Assessment
  • HIPAA Guidelines

Timeline

Healthcare Coordinator

CareCentrix
07.2007 - 01.2021

Medical Assistant

Taylor Associates/OBGYN
05.2005 - 06.2007

Medical Assistant

Branford Hall Career Institute

High School Diploma -

Bloomfield High School
Ire Christian